Medical Office Administration Certificate

Understanding the needs of today’s health care industry and anticipating the needs of tomorrow is at the heart of the School of Health Sciences programs at Kaplan University. We know that one of the most important areas of growth in the expanding health care field is the management of medical information. In every medical office across the country, you will find a team of trained professionals who work with patient records, medical documents, and other medical office matters.

The Medical Office Administration Certificate is designed to prepare you to be well positioned for a career as part of this professional team. This is a career field that is expected to offer much faster-than-average job growth between 2012 and 2022.* At Kaplan University, we want you to be exceptionally prepared to take advantage of the opportunities in this rewarding field.

Medical Office Administration Certificate Highlights

The medical office administration program coursework emphasizes:

  • The communication, clinical, and organizational skills required to provide outstanding patient care
  • Managing medical and financial records, including processing medical insurance, coding, and billing
  • Scheduling appointments and managing day-to-day office operations

Gain Real-World Experience

The medical office administration program is offered online and on campus. Prior to graduation, you will be required to complete an externship at a real-world health care facility to gain valuable on-the-job experience.

Prepare for Certification

Certification is an important qualification often required by employers. When you graduate from this program, you may be eligible to sit for certification exams, such as the Certified Medical Administrative Specialist (CMAS) examination given by the American Medical Technologists, the Certified Coding Associate (CCA) examination sponsored by the American Health Information Management Association (AHIMA), or the National Certified Medical Office Assistant (NCMOA) examination given by the National Center for Competency Testing.

Higher Education at the Highest Standards

Kaplan University is accredited by The Higher Learning Commission (HLC) and committed to the highest standards. Our specific programs hold additional industry-relevant approvals and accreditations.

What are the Career Opportunities?

The Medical Office Administration Certificate is designed to help you qualify for the position of medical administrative specialist or medical secretary. Duties for these positions could include medical records management, insurance processing, coding and billing, management of practice finances, information processing, and fundamental office management tasks. Career opportunities for medical office managers may exist in doctors' offices, medical facilities, hospitals, insurance offices, pharmaceutical companies, and labs.

How Do I Get Started?

Kaplan University offers multiple start dates, giving you greater flexibility with your education, life, and work schedules. Certain start dates may not be available at all ground locations; speak with an advisor for additional information.

07

Dec

Online Start Date

December 07, 2016

04

Jan

Online and Campus Start Date

January 04, 2017

01

Feb

Online Start Date

February 01, 2017

01

Mar

Online and Campus Start Date

March 01, 2017

22

Mar

Online and Campus Start Date

March 22, 2017

19

Apr

Online Start Date

April 19, 2017

17

May

Online and Campus Start Date

May 17, 2017

07

Jun

Online and Campus Start Date

June 07, 2017

05

Jul

Online Start Date

July 05, 2017

02

Aug

Online and Campus Start Date

August 02, 2017

23

Aug

Online and Campus Start Date

August 23, 2017

20

Sep

Online Start Date

September 20, 2017

18

Oct

Online and Campus Start Date

October 18, 2017

08

Nov

Online and Campus Start Date

November 08, 2017

06

Dec

Online Start Date

December 06, 2017

Curriculum: All Tracks

  • Certificate Requirements

    Total Certificate Requirements Credits: 57

    Total Program Credits: 57

    • HI 215: REIMBURSEMENT METHODOLOGIES Change

      This course will show students the reimbursement side of health care and the importance of correct coding and billing practices to both the facility and the patient. Students will gain insight into the various types of health insurance plans, and also study compliance as it relates to reimbursement. 

      Credits:

      3

      Prerequisites Required:

      None | Corequisite: HI 255

    • HI 253: MEDICAL CODING I Change

      This course surveys the basics of medical coding for inpatient and outpatient health care settings. Specifically, the format, conventions, and general guidelines for the ICD-10-CM, ICD-10-PCS, HCPCS Level I/II, and CPT code sets are examined. You learn to apply appropriate diagnosis and procedure codes upon reviewing key health record information. Additionally, the course provides an introduction to clinical documentation improvement (CDI), compliance audits, and health information systems (i.e., CAC, encoders).

      Credits:

      5

      Prerequisites Required:

      Prequisite or corequisite: SC 131

    • HI 255: MEDICAL CODING II Change

      This course explores advanced topics vital to the ethical, legal, and compliant practice of medical coding within inpatient and outpatient settings. You will examine case scenarios throughout the course using a problem-based learning approach. The course offers virtual laboratories on health information systems and technologies critical to quality coding practices in today's digital world.

      Credits:

      5

      Prerequisites Required:

      HI 253

    • HS 101: MEDICAL LAW AND BIOETHICS Change

      This course emphasizes the basic principles and applications of law, ethics, and bioethics as they relate to the medical arena. It covers legal terms, consent, contracts, physician/patient relationships, professional liability, and various medical issues. Through lectures, class discussions, case studies, and library research, students acquire knowledge of the importance of their professional, legal, and ethical responsibilities.

      Credits:

      5

      Prerequisites Required:

      None

    • HS 111: MEDICAL TERMINOLOGY Change

      This course provides a logical understanding of the language of medicine. Basic prefixes, suffixes, word roots, and rules for taking a singular term and making it plural are studied, along with word analysis, word building, spelling, and pronunciation. These principles are applied to the study of the following systems: integumentary, skeletal, muscle/joints, blood and lymphatic, nervous, respiratory, and cardiovascular. Each body system is reviewed with anatomy and physiology; diagnostic, lab, and surgical procedures; and pharmacology for interest and knowledge.

      Credits:

      5

      Prerequisites Required:

      None

    • HS 200: DISEASES OF THE HUMAN BODY Change

      Studies include principles of vaccinations and disease prevention, chronic diseases, diagnosis and treatments, and the economic impact. You will also learn about infectious diseases, disease etiology, symptoms, diagnostic tests, therapeutic methods, and disease prognosis. In addition, genes, mutations, inheritance, genetic diseases, cancer, and cancer treatments will be reviewed.

      Credits:

      5

      Prerequisites Required:

      None

    • HS 210: MEDICAL OFFICE MANAGEMENT Change

      The course explores procedural guidelines for accomplishing various administrative tasks in the health care setting. Topics include management of patient information, operational functions, and general workplace competencies of health care employees.

      Credits:

      5

      Prerequisites Required:

      None

    • HS 240: MEDICAL OFFICE ACCOUNTING Change

      This course will introduce students to the fundamental concepts and practice of medical office accounting. Topics include basic bookkeeping procedures, accounts receivable, payroll, banking processes, petty cash, and billing and collection procedures.

      Credits:

      3

      Prerequisites Required:

      None

    • MO 250: MEDICAL RECORDS MANAGEMENT Change

      Students are familiarized with the content, format, and management of the medical health record including the utilization of the electronic medical record. Students compare and evaluate the electronic medical record with the traditional printed medical record. Students evaluate the reliability and accuracy of data found in the medical record.

      Credits:

      3

      Prerequisites Required:

      None

    • MO 270: ADVANCED MEDICAL OFFICE MANAGEMENT Change

      The course explores guidelines for running the medical office. Topics include personnel management, governmental compliance, risk assessment, and basic business practices.

      Credits:

      5

      Prerequisites Required:

      None

    • SC 121: HUMAN ANATOMY AND PHYSIOLOGY I Change

      In this course, students are taught the anatomy and physiology of the human body. Topics include the various body systems, structures, cells, and tissues and the principles of homeostasis. Students are introduced to the organization and structure of the human body. This course includes a lab component.

      Credits:

      5

      Prerequisites Required:

      None

    • SC 131: HUMAN ANATOMY AND PHYSIOLOGY II Change

      In this course, which is a continuation of SC 121: Human Anatomy and Physiology I, students are taught the anatomy and physiology of the human body. Topics include, but are not limited to, the cardiopulmonary, immune, gastrointestinal, urinary, and reproductive systems. These systems will be covered on a cellular, tissue, organ, and system level. This course includes a lab component.

      Credits:

      5

      Prerequisites Required:

      SC 121

    • MO 290: MEDICAL OFFICE ADMINISTRATION EXTERNSHIP AND EVALUATION Change

      This course is designed to provide you with an opportunity to review all knowledge competencies of the Medical Office Administration Certificate through completion of an externship. Successful completion of this course will require 160 hours of administrative experience at an approved health care setting. Through this externship and capstone experience, you will gain clinical experience in procedures and functions common to the medical office. You will be evaluated on the performance of expected competencies at the end of the course.

      Credits:

      3

      Prerequisites Required:

      MO 270 and permission of the Clinical Placement Team

Curriculum: Concentration

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*Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2014-2015 Edition, Medical Secretaries and Administrative Assistants, on the Internet at http://www.bls.gov/ooh/Office-and-Administrative-Support/Secretaries-and-administrative-assistants.htm. National long-term projections may not reflect local and/or short-term economic or job conditions, and do not guarantee actual job growth.

Some Kaplan University programs are not 100 percent online; some programs require you to gain hands-on experience in a real-world work environment.

Although certain programs at Kaplan University are designed to prepare students to take various certification or licensing exams, the University cannot guarantee the student will pass those exams. In some cases, field experience, additional coursework, and/or background checks may be necessary to take or to successfully pass the exams. Students should research the requirements in the state in which they intend to seek employment.