Master of Science Degree in Management (MSM)

To be a successful leader in today's fast-paced business world, you need to be able to identify complex problems, implement solutions, and make sound decisions.* The curriculum for the Master of Science in Management program is designed to help you hone these valuable skills. If you already have a bachelor's degree and want to advance your existing career—or begin an exciting, new profession—this online master's in management can help you develop the knowledge and skills to succeed.

Master of Science in Management and Leadership Program Highlights

This online master's degree in management program offers rigorous training to develop business insights relevant to a career in the field.

Highlights of the program include:

  • Analyzing the theories and trends in leadership, organizational behavior, social responsibility, and the ethics of making strategic business decisions
  • Developing critical skills required to be a successful change agent—as an employee or consultant—to create an organizational culture that supports business strategy
  • Examining organizational finance practices and human resource management in today's dynamic and global marketplace
  • Designing a capstone research project that integrates the theories explored in your online coursework with practical real-world application

The Program Management Institute Global Accreditation Center for Project Management Education Programs (GAC) has granted accreditation to the Master of Science in Management project management concentration. The concentration in human resources is acknowledged by the Society for Human Resource Management (SHRM).

Master of Science in Management and Leadership Concentrations

Competition is keen for upper-level management positions in most industries. Specialized knowledge and expertise can help you land a highly coveted leadership role. In our Master of Science in Management and Leadership program, concentrations are built into the core requirements to help you develop proficiencies.

  • Health Care Management: Examine the role of management in improving the quality of health care services. Focus on the changing relationships among payers, providers, and suppliers, and the legal issues facing today's health care providers. Explore the marketing and strategy behind health care. Discover how to leverage information technology to gain a competitive advantage. Study to prepare for management positions in doctors' offices, medical and surgical hospitals, home health care, outpatient centers, and other health care services.
  • Human Resources: Study human resources development (HRD) management processes from a strategic HR perspective. Analyze theories and practices as they relate to human and organizational development. Look at major internal and external factors that affect employee behavior. Define the evaluation methods used in HRD, while discussing organizational structure. Identify and describe basic workplace competencies.
  • Information Technology: Prepare for management-level IT positions within service organizations, health care, military, government, or nonprofit settings. Study methods for finding innovative solutions to an ever-increasing array of IT challenges. Courses examine critical concepts and competencies for the IT professional, principles of information technology, systems analysis and design, and the management of technology in a business environment.
  • Leadership: Examine various leadership approaches and methodologies to help prepare you to manage in today’s business environment. Study how to effectively lead individuals and teams within diverse corporate environments. Discover coaching and mentoring techniques. Explore the four “i”s of transformational leadership—idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration.
  • Organizational Design and Development: While earning your MSM degree, explore the types of changes organizations experience as they grow, downsize, or relocate to accommodate dynamic market conditions. Discover how to align an organization's strategies, structures, and processes. Focus on total system change strategies, problem solving, and organizational intervention. Study to prepare for careers in human resources and management analysis.
  • Project Management: Focus on strategic project management with an emphasis on planning, executing, and managing a project. Use current software to better hit your project goals. Explore the principles, tools, and techniques for controlling project cost and scheduling. Analyze project risk and quality, as well as legal and ethical considerations. Focus on ways to increase the bottom line for organizations in a variety of industries.
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Accreditation

Kaplan University business programs are accredited by ACBSP.

The human resources concentrations align with the Society for Human Resource Management's HR Curriculum Guidebook and Templates.

Higher Education at the Highest Standards

Kaplan University is accredited by The Higher Learning Commission (HLC) and committed to the highest standards. Our specific programs hold additional industry-relevant approvals and accreditations.

What are the Career Opportunities?

Earning your Master of Science in Management and Leadership degree online at Kaplan University may help you develop valuable skills that could be applied to a broad range of managerial and executive positions in virtually any field of endeavor. Pursue business management and corporate leadership opportunities in finance, marketing, operations, management of information systems, and human resources.

How Do I Get Started?

Kaplan University offers multiple start dates, giving you greater flexibility with your education, life, and work schedules.

23

Nov

Online Start Date

November 23, 2016

11

Jan

Online Start Date

January 11, 2017

01

Mar

Online Start Date

March 01, 2017

12

Apr

Online Start Date

April 12, 2017

31

May

Online Start Date

May 31, 2017

12

Jul

Online Start Date

July 12, 2017

30

Aug

Online Start Date

August 30, 2017

11

Oct

Online Start Date

October 11, 2017

Curriculum: All Tracks

  • Core

    Total Core Credits: 40

    Total Program Credits: 56

    • GB 512: BUSINESS COMMUNICATIONS Change

      Business Communications focuses on effective communication strategies for various stakeholders using oral and written formats for different purposes, including one-on-one communication and engagement with larger audiences.

      Credits:

      4

      Prerequisites Required:

      None

    • GB 520: STRATEGIC HUMAN RESOURCE MANAGEMENT Change

      You will examine human resource management from a strategic perspective. You will analyze theories and practices in terms of organizational effectiveness when competing in a global business environment. You will investigate ongoing operational human resource issues such as compensation, organizational development, benefits, recruitment, training, and leading employees to high performance. Current issues that challenge human resource practitioners will be explored such as downsizing, implied contracts between employer and employee, managing knowledge workers, and the issues of the changing legal environment.

      Credits:

      4

      Prerequisites Required:

      GB 512

    • GM 500: MANAGEMENT THEORIES AND PRACTICES I Change

      This course is the first in a series of two courses that provide a foundation for understanding key management principles in the Master of Science in Management program. This foundation is created in a wide range of learning activities that are grounded in real-world contexts. You will analyze and evaluate key management principles and learn how managers use resources to attain organizational goals through the functions of planning, organizing, leading, and controlling. In this course, you will concentrate on the management functions of planning and organizing. Planning involves defining goals for future performance and devising ways to attain these goals, whereas organizing involves assigning and grouping tasks and allocating resources. It is worthy to note that the second course is this series, GM 501: Management Theories and Practices II, will concentrate on the managerial functions of leading and controlling.

      Credits:

      4

      Prerequisites Required:

      GB 512

    • GM 501: MANAGEMENT THEORIES AND PRACTICES II Change

      This course is the second of two that focus on key management principles. In this course, students concentrate on the management functions of leading and controlling. Leadership involves influencing and motivating employees to achieve organizational objectives, whereas controlling involves monitoring employee activities and performance that affect standards and performance. GM 501 offers specific learning activities to strengthen critical thinking and professional writing skills that students can apply to real-world problems in the workplace.

      Credits:

      4

      Prerequisites Required:

      GM 500

    • GM 502: LEADERSHIP THEORY AND PRACTICE I Change

      This course examines classic and contemporary leadership theories and practices and explores how each theoretical approach can be applied in real-world organizations and scenarios. The theories and practices studied will enhance the student’s understanding of motivational theories, developing teams, both traditional and virtual-based, and development of their hidden leadership potential.

      Credits:

      4

      Prerequisites Required:

      GM 501

    • GM 503: LEADERSHIP THEORY AND PRACTICE II Change

      This course builds upon the foundation set in GM 502: Leadership Theory and Practice I, by continuing to examine both classical and contemporary leadership theories and practices. Special emphasis will be placed on understanding transformational leadership, team leadership, leadership ethics, and leading in culturally diverse environments.

      Credits:

      4

      Prerequisites Required:

       GM 502

    • GM 504: ORGANIZATIONAL EXCELLENCE AND CHANGE Change

      This course applies a systems approach to examining the design and execution of business strategies to achieve a competitive advantage. The organization is viewed as a total system that can be managed to achieve continuing high performance in today's dynamic and global marketplace. Strategies for managing enduring change are evaluated.

      Credits:

      4

      Prerequisites Required:

      GM 503

    • GM 505: ACTION RESEARCH AND CONSULTING SKILLS Change

      This course focuses on action research and the development of critical skills required not only for consultants, but also for any manager desiring to strengthen his or her interpersonal effectiveness as a successful change agent. An introduction to the consulting process, and the consulting skills associated with entry, contracting, meeting management, defining issues and gathering data, diagnosing problems, formulating solutions, and creating and implementing action plans will also be examined.

      Credits:

      4

      Prerequisites Required:

       GM 504

    • GM 506: STRATEGIC FINANCIAL ANALYSIS Change

      The purpose of this course is to facilitate the non-financial manager's ability to develop a framework for understanding a company's true value and financial performance. The course will equip you with the skills necessary to communicate with peers in the accomplishment of shared objectives. You will learn how to interpret financial statements and use that information in the formulation and implementation of business strategies.

      Credits:

      4

      Prerequisites Required:

      GM 505

    • GM 599: APPLIED RESEARCH PROJECT Change

      This course serves as the capstone to the Master of Science in Management program, which allows you to integrate theories with practical application. This course utilizes the conceptual foundations and skills acquired in earlier core and specialization courses as the basis for an in-depth examination of a significant organizational problem of special interest to you. You will utilize a research methodology to identify a problem and design an applied research project to advance plausible solutions.

      Credits:

      4

      Prerequisites Required:

      Capstone must be taken in final term or have approval of the Dean

  • Concentration Courses

    Total Concentration Courses Credits: 16

    Total Program Credits: 56

Curriculum: Concentration

Concentration
Select a Concentration
  • Select a Concentration
  • Health Care Management Concentration
  • Human Resources Concentration
  • Information Technology Concentration
  • Leadership Concentration
  • Organizational Design and Development Concentration
  • Project Management Concentration
  • Please Select a Concentration Above
  • Health Care Management Concentration

    Total Health Care Management Concentration Credits: 16

    Total Program Credits: 56

    • HA 540: HEALTH CARE OPERATIONS AND QUALITY ASSESSMENT Change

      This course provides an interdisciplinary perspec­tive on operations and quality management in health care, taking into account the disciplines of organizational behavior and health management research. Special attention is given to causal tools and approaches that are fundamental to total qual­ity management and continuous quality improve­ment.

      Credits:

      4

      Prerequisites Required:

      None

      Concentration courses are completed within the open electives requirement of the degree plan. Courses in this concentration are offered through the School of Health Sciences and require students to change to the 10-week calendar track upon completion of all courses in the Master of Science in Management program. 
    • HA 545: HEALTH POLICY Change

      This course provides students with an in-depth analysis of health care policy development in the United States of America. Students focus on health care policy formation and evaluation by investigating public policy and politics. Students consider a variety of elements that factor into health policy development such as economics, political science, management, communications, and public health.

      Credits:

      4

      Prerequisites Required:

      None

      Concentration courses are completed within the open electives requirement of the degree plan. Courses in this concentration are offered through the School of Health Sciences and require students to change to the 10-week calendar track upon completion of all courses in the Master of Science in Management program. 
    • HA 575: HEALTH CARE MARKETING Change

      This course provides an analysis and evaluation of the principles and concepts of marketing as they apply to health care organizations. The course covers essential elements of marketing as well as direct applications of marketing tools and strate­gies in the dynamic health care environment.

      Credits:

      4

      Prerequisites Required:

      None

      Concentration courses are completed within the open electives requirement of the degree plan. Courses in this concentration are offered through the School of Health Sciences and require students to change to the 10-week calendar track upon completion of all courses in the Master of Science in Management program. 
    • PU 660: INTERNATIONAL EPIDEMIOLOGY AND GLOBAL HEALTH Change

      This course introduces students to recent trends in global health and current problems of health from an international perspective, and examines the influence of economic, population, and socio­political trends on health and living conditions in different countries. Students apply the basics of descriptive and analytical epidemiology to global health and key health indicators used in international epidemiology, and analyze the main transnational factors that influence the transfer of risks to health across the globe.

      Credits:

      4

      Prerequisites Required:

      None

      Concentration courses are completed within the open electives requirement of the degree plan. Courses in this concentration are offered through the School of Health Sciences and require students to change to the 10-week calendar track upon completion of all courses in the Master of Science in Management program. 
  • Human Resources Concentration

    Total Human Resources Concentration Credits: 16

    Total Program Credits: 56

    • GB 541: EMPLOYMENT LAW Change

      We depend upon the law as well as ethics and common sense to help us make good decisions about issues surrounding employment that are routinely decided in workplaces every day. These issues can have devastating financial and productivity consequences if mishandled by the employer. Yet it seems as if few employers or their managers are equipped to handle them well. Employment law helps to regulate the workplace environment by protecting employees from dis­crimination and harassment, and providing a safer, fairer workplace where the rules provide for certain rights and responsibilities for both employees and employers alike. Those who choose to work in the business arena must understand basic legal concepts, plus have working knowledge of regulatory and compliance issues in order to effectively manage a business. In this course, students will analyze and evaluate legal concepts and learn to identify potentially troublesome employment-related legal and ethical issues in order to avoid liability as well as to develop an understanding of how to manage employees to maximize productivity.

      Credits:

      4

      Prerequisites Required:

      Completion of all core courses

      Concentration courses are completed within the open electives requirement of the degree plan. This program is fully aligned with the HR Curriculum Guidebook and Templates of the Society for Human Resource Management.
    • GB 542: TRAINING AND DEVELOPMENT Change

      You will develop expertise in core training and development competencies. The course will focus on needs assessment, instructional design, training delivery, learning technologies, evaluating learning impact, coaching, and performance improvement. You will identify an organization that will be used as an organizational context for a course-long project. An onboarding employee orientation program will be developed for this organization with weekly deliverables that apply the concepts addressed in that unit. You will learn and implement needs assessment, instructional design, training delivery, program implementation, and evaluation of learning impact. Special emphasis will be given to career development with the development of a personal career plan implementing course career development concepts.

      Credits:

      4

      Prerequisites Required:

      Completion of all core courses

      Concentration courses are completed within the open electives requirement of the degree plan. This program is fully aligned with the HR Curriculum Guidebook and Templates of the Society for Human Resource Management.
    • GB 545: STRATEGIC REWARD SYSTEMS Change

      This course examines how an organization can leverage their reward systems to sustain, motivate, and retain its desired workforce to help achieve business objectives. The course focuses on the complex variety of pay structures within an organization and the relationship of those pay structures to organizational performance. Students will be exposed to major reward issues in the context of current theory, research, and real-business practices.

      Credits:

      4

      Prerequisites Required:

      Completion of all core courses

      Concentration courses are completed within the open electives requirement of the degree plan. This program is fully aligned with the HR Curriculum Guidebook and Templates of the Society for Human Resource Management.
    • GB 546: RECRUITMENT AND SELECTION Change

      This course provides a solid foundation in the fundamentals of attracting, hiring, and assessing talent. It takes a closer look at the "war for talent" in the competitive marketplace today, and provides the impetus for more proactive and timely recruitment practices, effective and legally conscious selection methods, and valid assessment techniques. This course highlights the importance of refining talent-acquisition strategies as organizations and HR practitioners seek to improve the pipeline of new hire and job promotion candidates. By the end of the course, students will be familiar with multiple recruitment, selection, and assessment models and will synthesize these approaches from a talent management perspective.

      Credits:

      4

      Prerequisites Required:

      Completion of all core courses

      Concentration courses are completed within the open electives requirement of the degree plan. This program is fully aligned with the HR Curriculum Guidebook and Templates of the Society for Human Resource Management.
  • Information Technology Concentration

    Total Information Technology Concentration Credits: 16

    Total Program Credits: 56

    • IT 503: PRINCIPLES OF INFORMATION TECHNOLOGY Change

      This is an introductory course for students entering the Master of Science in Information Technology program without an undergraduate degree or work experience in information technology. You will learn the foundational principles of information technology as they relate to business. The course will address hardware and software components, telecommunications, databases, people, and procedures.

      Credits:

      4

      Prerequisites Required:

      GB 512 or IT 513; only available as a second-term course for IT students; otherwise, permission from the Dean is required

      Concentration courses are completed within the open electives requirement of the degree plan.

    • IT 504: MANAGING INFORMATION TECHNOLOGY IN A BUSINESS ENVIRONMENT Change

      Business strategies, organizational structures, and information technology must be aligned to achieve organizational goals. In this course, you will identify innovative solutions to business problems. Specific topics include the analysis of cost and benefits found in emerging technologies, the legal and regulatory implications of various information technology infrastructure strategies, and the complexity enterprises face in integrating new technology with existing infrastructure (humans, machines, and processes).

      Credits:

      4

      Prerequisites Required:

      GB 512 or IT 513

      Concentration courses are completed within the open electives requirement of the degree plan.

    • CHOOSE ONE: IT 510, IT 511, IT 521, IT 525, IT 527, IT 530, IT 540, or IT 590 Change

      Credits:

      4

      Prerequisites Required:

      N/A

      Concentration courses are completed within the open electives requirement of the degree plan.

    • CHOOSE ONE: IT 511, IT 521, IT 522, IT 525, IT 526, IT 527, IT 528, IT 530, IT 535, IT 540, IT 541, or IT 590 Change

      Credits:

      4

      Prerequisites Required:

      N/A

      Concentration courses are completed within the open electives requirement of the degree plan.

  • Leadership Concentration

    Total Leadership Concentration Credits: 16

    Total Program Credits: 56

    • GB 600: LEADERSHIP STRATEGIES FOR A CHANGING WORLD Change

      This course introduces students to the nature and purpose of leadership in organizations. Students evaluate various leadership approaches and methodologies in terms of organizational effectiveness and efficiency in dynamic corporate environments. In addition, students investigate ethics and social responsibility, diversity, and team management. Students will apply emotional intelligence in self-awareness, personal development, and communication

      Credits:

      4

      Prerequisites Required:

      None

      Concentration courses are completed within the open electives requirement of the degree plan.

    • GM 543: ORGANIZATION DIAGNOSIS AND DESIGN Change

      This course introduces organization design as a leadership competency. Students will apply a five-step process that enables business leaders to make intelligent organization design decisions with the support of human resources or organization development professionals. Students will generate and evaluate design options and learn to select an option that offers the most benefits with the fewest risks. In addition, students will investigate operating governance and the role of power and leadership in the design. Students will also propose an organization design implementation plan and explore important considerations for the transition to the proposed design.

      Credits:

      4

      Prerequisites Required:

      Completion of all core courses

      Concentration courses are completed within the open electives requirement of the degree plan.

    • GM 585: MENTORING AND COACHING Change

      This course introduces you to the nature and purpose of coaching and mentoring in organizations. You will learn key principles, tools, and techniques to develop your skills as a coach and mentor. The course uses case analyses to provide you with opportunities to identify the effect of coaching and mentoring on organizational effectiveness. Through scenario analysis, you will apply coaching and mentoring techniques to effectively lead individuals and teams.

      Credits:

      4

      Prerequisites Required:

      Completion of all core courses

      Concentration courses are completed within the open electives requirement of the degree plan.

    • GM 586: TRANSFORMATIONAL LEADERSHIP Change

      This course examines transformational leadership theory and includes an exploration of the four factors development model that makes up one of the most effective leadership styles. Transformational leadership is examined through the lens of developing employees, cross-functional teams, strategies for enacting change, and applying that knowledge to improve organizational effectiveness. Through self-analysis you will have the opportunity to develop your transformational leadership potential regardless of your career stage.

      Credits:

      4

      Prerequisites Required:

      Completion of all core courses

      Concentration courses are completed within the open electives requirement of the degree plan.

  • Organizational Design and Development Concentration

    Total Organizational Design and Development Concentration Credits: 16

    Total Program Credits: 56

    • GB 542: TRAINING AND DEVELOPMENT Change

      You will develop expertise in core training and development competencies. The course will focus on needs assessment, instructional design, training delivery, learning technologies, evaluating learning impact, coaching, and performance improvement. You will identify an organization that will be used as an organizational context for a course-long project. An onboarding employee orientation program will be developed for this organization with weekly deliverables that apply the concepts addressed in that unit. You will learn and implement needs assessment, instructional design, training delivery, program implementation, and evaluation of learning impact. Special emphasis will be given to career development with the development of a personal career plan implementing course career development concepts.

      Credits:

      4

      Prerequisites Required:

      Completion of all core courses

      Concentration courses are completed within the open electives requirement of the degree plan.

    • GB 600: LEADERSHIP STRATEGIES FOR A CHANGING WORLD Change

      This course introduces students to the nature and purpose of leadership in organizations. Students evaluate various leadership approaches and methodologies in terms of organizational effectiveness and efficiency in dynamic corporate environments. In addition, students investigate ethics and social responsibility, diversity, and team management. Students will apply emotional intelligence in self-awareness, personal development, and communication

      Credits:

      4

      Prerequisites Required:

      None

      Concentration courses are completed within the open electives requirement of the degree plan.

    • GM 541: FOUNDATIONS OF ORGANIZATION DEVELOPMENT Change

      This course provides an overview of the field of organization development, while providing an opportunity for students to apply organizational development principles and best practices, emphasizing intervention theory, to current business problems. The organizational development strategies used in the field to address rapid changes and ethical challenges will also be examined.

      Credits:

      4

      Prerequisites Required:

      Completion of all core courses

      Concentration courses are completed within the open electives requirement of the degree plan.

    • GM 543: ORGANIZATION DIAGNOSIS AND DESIGN Change

      This course introduces organization design as a leadership competency. Students will apply a five-step process that enables business leaders to make intelligent organization design decisions with the support of human resources or organization development professionals. Students will generate and evaluate design options and learn to select an option that offers the most benefits with the fewest risks. In addition, students will investigate operating governance and the role of power and leadership in the design. Students will also propose an organization design implementation plan and explore important considerations for the transition to the proposed design.

      Credits:

      4

      Prerequisites Required:

      Completion of all core courses

      Concentration courses are completed within the open electives requirement of the degree plan.

  • Project Management Concentration

    Total Project Management Concentration Credits: 16

    Total Program Credits: 56

    • GM 591: STRATEGIC PROJECT SELECTION AND INITIATION Change

      This course covers project management from a strategic perspective. The course emphasizes the life cycle project phases and processes advocated by the Project Management Institute (PMI) and defined in the Project Management Body of Knowledge (PMBOK® Guide). It stresses strategic project selection and initiation and incorporates aspects of the five process groups, as discussed in the PMBOK® Guide, and their importance in the project life cycle. Further, this course examines the impact of various project management tools and techniques on time, cost, scope, quality, risk, customer satisfaction, and resources.

      Credits:

      4

      Prerequisites Required:

      Completion of all core courses or enrollment in Graduate Certificate in Project Management program.

      Concentration courses are completed within the open electives requirement of the degree plan.

    • GM 592: PROJECT PLANNING AND THE PROJECT PLAN Change

      Topics in this course include: setting project goals and objectives; conducting feasibility studies; selecting management approaches; preparing a project plan; establishing measurement tools; and executing control within the project for optimal performance. Additional instruction includes strategies for effective resource acquisition, management; and performance reporting, with special attention on workforce globalization, ethics/legal issues, outsourcing, and conflict management in diverse environments. This course also includes guidance on alternate methods for project planning, such as agile and extreme approaches for complex and obscure projects.

      Credits:

      4

      Prerequisites Required:

      Completion of all core courses (or enrollment in Graduate Certificate in Project Management program) and GM 591.

      Concentration courses are completed within the open electives requirement of the degree plan.

    • GM 593: PROJECT EXECUTION WITH MONITORING AND CONTROL Change

      Project Execution with Monitoring and Control provides an analysis of the principles, tools, and techniques for the execution, monitoring, and controlling of project cost and schedule. You will use tools, software, and techniques to establish a project baseline and control cost and schedule. Topics in this course include preparing PERT/CPM networks, estimating time and resources, creating the project baseline, controlling the baseline, crashing the network, optimization and heuristics techniques for resource allocation, earned value management, and statistical control tools.

      Credits:

      4

      Prerequisites Required:

      Completion of all core courses (or enrollment in Graduate Certificate in Project Management program) and GM 592.

      Concentration courses are completed within the open electives requirement of the degree plan.

    • GM 594: PROJECT CLOSE-OUT, ETHICS, AND PROFESSIONAL RESPONSIBILITIES Change

      This course provides an in-depth understanding of the final phase of the project life cycle, the various ethical dimensions of projects, and the professional responsibilities of project managers. Closing phase activities explored in the course include final project accounting, closing procurements, and capturing lessons learned, among others. You will gain an understanding of the ethical dimensions of project management, an ability to differentiate between ethics and legality as they pertain to projects, and a recognition of the function of organizational codes of conduct relative to projects. Finally, you will learn the professional responsibilities of project managers.

      Credits:

      4

      Prerequisites Required:

      Completion of all core courses (or enrollment in Graduate Certificate in Project Management program) and GM 593.

      Concentration courses are completed within the open electives requirement of the degree plan.

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*ONet OnLine, Summary Report for General and Operations Managers, on the Internet at http://online.onetcenter.org/link/summary/11-1021.00.

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