Workforce Development

Employee Education and Training

Since 1938, Kaplan University has been preparing students for challenging careers in the world of business. Our quality education and hands-on training programs ease the transition from the classroom to the workforce. But our career education does not stop there—and neither does our commitment to your success.

Employee education and training are vital to every organization. By investing in education and training, your organization demonstrates that it values its employees, which, in return, fosters a sense of loyalty and job satisfaction among members of the team. Increased job satisfaction leads to increased productivity—which ultimately improves the bottom line.

 

At Kaplan University, our trained staff will evaluate your organization’s unique needs and recommend the right combination of fundamental skills training, certificate programs, and credit and CEU courses to enhance efficiency, reduce costs, build customer service, and improve product delivery within your organization.


Customized Education and Training

Whether you choose to conduct training sessions at your place of business, at a training site within close proximity, or at our Kaplan University facilities, we will develop a convenient, cost-effective strategy to meet your short- and long-term goals—with flexible schedules to accommodate employees who work day, evening, and night shifts. Our workforce development programs are designed to address all areas of business communication and operations. You may choose from the programs listed below or contact us to arrange a no-cost consultation. We customize a program to promote occupational competency, professional awareness, and personal growth within your work force.

Additional Workforce Development Training Options:

Workforce Development Courses

View a listing of available courses for our workforce development programs.

  • Analytical and Conceptual Skills
    • Applied Decision Making
    • Creative Problem Solving
    • Statistical Problem Solving
    • Structured Problem Solving 
  • Communications
    • Business Writing
    • Communications
    • Conflict Resolution
    • Creating a More Positive Workplace
    • Effective Organizational and Interpersonal Communications
    • Listening Skills
    • Motivation
    • Negotiation Strategies
    • Organizational Communication
    • Presentation Skills
    • Speed Writing
    • Telephone Skills
    • Technical Writing
  • Computer Skills
    • Computer Programming (Unix, C++, Basic, Visual Basic, Linux, Java)
    • Computer Repair (A+ Certification) 
    • E-Commerce
    • E-mail
    • Fundamental Computer Literacy
    • Internet (Business Applications)
    • Microsoft Access
    • Microsoft Excel 
    • Microsoft Office
    • Microsoft PowerPoint
    • Microsoft Project
    • Microsoft Word
    • Network Certification (Network +)
    • Office Proficiency Certificate
    • Quick Books Pro
    • Scheduling Software
    • Web Page Design
    • Windows 2000, XP, Vista 
  • Customer Relations
    • Dealing Effectively with Customers
    • Managing Customer Service
    • Quality Customer Service
  • Employee and Labor Relations
    • Diversity
    • Effective Hiring Practices
    • Ergonomics
    • Human Resource Planning and Forecasting
    • Interviewing and Selecting New Employees
    • Managing Difficult Employees 
    • Performance Appraisals
    • Retirement
    • Sexual Harassment
    • Substance Abuse
    • Workplace Violence 
  • Leadership Styles and Behavior
    • Business Ethics
    • Influence Management
    • Leadership 
    • Situational Leadership 
  • Special Topics and Comprehensive Programs
    • Achieving Excellence in Employee Safety
    • Developing and Managing New Products 
    • Financial Management for Non-Financial Managers
    • Meeting Management
    • Operations Management
    • Organizational Assessment
    • Train the Trainer (various topics) 
  • Teambuilding
    • Effective Team Skills
    • Experiential Programs (Alpine Tower, Low Ropes)
    • Self-Directed Work Teams
    • Teambuilding (Leader Roles)
    • Teambuilding (Team Members)
    • Teambuilding for Leaders and Facilitators 
  • Technical Skills Development
    • Applied Business English
    • Applied Mathematics
    • English as a Second Language
    • Healthcare
    • Legal
    • Train the Trainer
  • Management and Supervision
    • Basic Functions of Management
    • Coaching and Mentoring
    • Empowerment Ethical Decision Making
    • External Awareness
    • First-Line Supervision
    • Goal Setting
    • Leading Change
    • Motivation
    • Performance Management
    • Understanding the Role of the Supervisor 
  • Managing Time, Stress, and Information
    • Management of Information
    • Managing Multiple Priorities
    • Managing Work-Related Stress
    • Time Management
  • New Methods and Procedures
    • OSHA
    • Safety 
  • Organizational Change and Development
    • Envisioning and Strategic Planning
    • Managing Complex Change
    • Organizational Transition
    • Right Sizing
    • Versatility During Organizational Change
    • Quality Management
    • Basic Statistical Process Control
    • Continuous Improvement Methodology
    • Manufacturing Resource Planning
    • Productivity Improvement
    • Project Management (with or without software)
    • Quality Improvement Processes
    • Restarting Your Total Quality Process
    • Teambuilding for Leaders and Facilitators
    • Total Quality Management
    • Value-Added Management
  • Personal Growth
    • Business Literacy
    • Creativity
    • Delegation Skills
    • Finance\Budgeting Processes
    • Foreign Language
    • Managing Multiple Priorities
    • Meet Deadlines and Achieve Objectives
    • Stress Management
    • Time Management 
  • Sales and Marketing
    • Gaining Repeat Business
    • Marketing Activities
    • Marketing Strategies
    • Sales Management
    • Sales Techniques
    • Telephone Sales 

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