• Grad - Contact Us

    Answers to Your Questions

    Reach out to us about cap and gowns, ceremony information, or inquire about verifications. Whatever information you need, we are here.

    Ground campus and Learning Center students should contact their Academic team for assistance.



    Graduation Ceremony Information

    Campus Ceremonies
    Click here for a list of campus ceremony contacts.

    Ceremonies for Online Students
    Contact the Graduation Event Team for information not found within the Graduation Center pages.
    Email: graduation@kaplan.edu
    Phone: 312.777.6456 (Voicemail)

    Account Balance and Payment Information

    Contact Student Accounts
    Email: studentaccounts1@kaplan.edu
    Phone: 866.522.7741 (Toll Free)
    Listen to the menu to determine the appropriate option.

    Caps and Gowns

    Cap and gown ordering processes vary with each ceremony location. Check with the ceremony's coordinator for details.

    Degree Completion Date Information

    Contact Education Advising
    Phone: 866.522.7747
    Listen to the menu to determine the appropriate option.

    Diploma Questions/Proof of Graduation/Enrollment Verifications

    Contact the Office of the Registrar
    Email: RSupport@kaplan.edu
    Phone: 866.522.7747(Toll Free)

    Honor Society Questions

    Contact the Office of Student Life

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