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Learning Center Experience
Beck, Kaplan University Undergraduate Psychology, (Organizational Psychology) Adjunct Faculty
In addition to working as an adjunct faculty
member in the Undergraduate Psychology Department I am a recruiter for a
prestigious university. People often ask me who I recruit for, and most often
incorrectly assume it is only for professors and students. A university is like
a small town in itself, with service workers (dining, maintenance etc.),
administrative office workers, IT professionals, web designers, finance people,
and everything in between! As recruiters we work on all of these positions. My role is part of the Human Resources Department,
and we handle all staff positions (and none of the student or teaching
On a day-to-day basis, I meet with candidates in
person or speak with them on the phone, discussing their background and how it may relate to the open positions
I am working on. As we talk, I evaluate their related experience, communication
skills, interpersonal skills, and overall fit within the organization. Once we move through an interview process, I review
salaries to make sure we are offering something fair and in line with other
employees both inside and outside the university. I submit their information
for background checks, check references, explain benefits, and lead new hire
While a big part of my role is working with job
seekers, I also work very closely with the hiring managers to understand their
needs when a position is open. It is a very consultative process which includes
conversations about current needs, future needs, the culture of the office, the
desired skills of the incoming person, and what sort of experience will best
fit their organization. Often managers want to fill a position with the same
type of person who was in it before, but it is our job to educate them on the
benefits of having a diverse search.
One of the things I hear most about my job is that
people are surprised I know how to hire for a position I don’t actually work
in. I tell them it doesn’t matter! My role is really to assess that they have
the related experiences and can fit the culture and expectations of the university.
Managers or colleagues who these people will work for and with can help assess
the more technical or job specific aspects. People also ask me if I’m afraid
someone we hire won’t work out. That definitely happens, but it happens to
anyone. We try to keep the recruitment and interview process collaborative,
between our recruiters and the departments, to avoid this.
My job is very busy, fast paced, extremely
scheduled, and different every day. While I spend most of my day on the phone
or talking to people in my office, there is always administrative work to catch
up on! Whether is reviewing reports of salaries to make sure we are offering a
fair amount, scheduling interviews, or filling out paperwork to get someone
started for their first day.
The most rewarding part of my job is offering a
position to someone and having them be thrilled at the opportunity! We are often
the first point of contact a job seeker has to an organization, and to be able
to give someone the entry into our organization is a very exciting thing,
especially after they have worked hard through the interview process.
Recruiters are ambassadors of the organization and
often are the ones who leave a first and lasting impression on someone, so it
is very exciting when you can successfully lead an individual through a job
search process. I find it extremely helpful to always be kind and friendly to
people—you never know what sort of position will come up that they may be a
good fit for and you always want people speaking positively about your
I also get to be involved in special projects, these have included:
These projects task us with with making the
employment experience better and though some of these projects are outside my comfort zone, it’s
exciting to have the opportunity to create an image of the organization.
I have an undergraduate degree in psychology and a
graduate degree in organizational psychology. I use my analysis skills everyday, from
assessing people and situations, to comparing resumes with job requirements and
evaluating salaries. It’s an exciting, people-oriented role, where making
connections and building a network is key! If you are comfortable talking to
people, giving both good news and bad news, and have great follow up/follow
through skills, this is a great job to consider.
Christine Beck is a
faculty member at Kaplan University. The views expressed in this article are solely
those of the author and do not represent the view of Kaplan University.
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