Financial Aid FAQ

Beginning with the 2013-2014 award year, the U.S. Department of Education has added Unusual Enrollment History (UEH) Flags to some Student Aid Reports (SARs). The purpose of these flags is to identify students with unusual enrollment histories who may have received Pell Grant funds at numerous institutions within a short timeframe.

A conflict code (C-Code) of 359 (UEH Flag 2) or 360 (UEH Flag 3) will show up on a student’s SAR if the U.S. Department of Education believes the student has an unusual enrollment history. If the conflict code 359 or 360 is reflected on your SAR, Federal Title IV Student Aid cannot be disbursed until it is resolved.

Once Kaplan University has identified that you have a conflict code of 359 (UEH Flag 2) or 360 (UEH Flag 3) on your SAR, the school is required to review your complete enrollment history for any school attended for the last three award years (ex: for the 2010-2011, 2011-2012 and 2012-2013 award years would be reviewed).

The documents that are requested from you will vary depending on your reason for not earning academic credit during the specified timeframe that the Pell Grant was received. Examples of additional documents may include a doctor’s note or hospital bill if you were ill, confirmation of change of address if you had to relocate, proof of unemployment if you became unemployed, a death certificate if there was a death in the family, or a military order if you had a military obligation.
 

Although you may have submitted transcripts to Kaplan’s Registrar Department, the Financial Aid Office may request additional transcripts or grade reports from you for each of your previously attended institutions. This is needed so we can determine whether or not academic credit was earned during the award year in which Pell Grant funds were disbursed.

You will be denied Title IV eligibility if you fail to submit documents requested by the Financial Aid Office or if there is reason to believe that you are attending the University for the sole purpose of obtaining federal Title IV funds. If your eligibility is denied, you will have an opportunity to question and appeal the decision by contacting the Financial Aid Office and submitting a UEH Appeal Form.

If you were previously denied eligibility as a result of your unusual enrollment history, you must meet Kaplan’s satisfactory academic progress (SAP) standards in order to regain your Title IV eligibility. Students will be evaluated at the end of every term for satisfactory academic progress according to both a qualitative and quantitative standard. To review Kaplan’s SAP policy, please refer to the Kaplan University Catalog.

Information regarding Pell Grant funds can be found on the U.S. Department of Education Federal Student Aid page.

As of November 16, 2012, the EEL application will no longer be available for downloading or printing.

Students wishing to request additional funding should contact the Financial Aid Office by calling 1.866.458.2008 (non-military students) or 1.877.855.8648 (military students).

In such cases, the Financial Aid Office will continue to accept and process these forms; however Kaplan will discontinue issuing them.

Students wishing to decline additional funding must submit an email to fastudentsupport@kaplan.edu (non-military students) or Militaryfinance@kaplan.edu (military students).

Requests are valid for the current academic year only. New requests will need to be made for any future academic years or loan periods.

This will be dependent on your selection on the Credit Balance Statement. Students who authorize Kaplan to retain Federal Title IV funds will receive any remaining excess funds at the completion of the academic year or loan period.
 

To cancel or modify any information on the Credit Balance Statement, students should contact the Financial Aid Office by calling 1.866.458.2008 (non-military students) or 1.877.855.8648 (military students) to request the scheduling of a new Credit Balance Statement.

Students whose Financial Aid package was completed prior to November 16, 2012, will have their packaging remain the same. If any adjustments are needed the Financial Aid Office will adjust all Federal Title IV funds scheduled to reflect the maximum eligible amount up to the Cost of Attendance.

Information regarding loan amounts and loan limits can be found on the U.S. Department of Education Federal Student Aid page.

Federal Stafford loans are fixed-rate educational loans sponsored by the federal government. Two types of federal Stafford loans are available to undergraduate students: subsidized and unsubsidized.  As of July 1, 2012, graduate students are only eligible for unsubsidized Stafford loans.

Subsidized loans: the U.S. Department of Education pays the interest while you are enrolled at least half-time in an institution of higher education.

Unsubsidized loans: You are responsible for paying all interest that accrues after disbursement. You have the option of capitalizing the interest while in school and deferment periods or repaying the interest while in school on a quarterly basis.

Federal Stafford loan lenders carry a net origination fee. The fees apply to both subsidized and unsubsidized loans. This means you will not be receiving checks for the full loan amount. Stafford loans carry a 1 percent fee and PLUS loans carry a 4 percent fee.

The amount you may borrow is determined by several factors:

• Grade level and year in school (undergraduate or graduate/first year, second year, etc.)
• Classification: dependent or independent student 
• Cost of attendance
• Other financial aid received 

An independent student must meet one or more of the following criteria:

• Be enrolled in a graduate or professional degree program
• Be at least 24 years old by December 31 of award year
• Be married
• Have a legal dependent(s) other than a spouse
• Be a veteran of the U.S. Armed Forces or currently in active duty
• Be an orphan (because parents are deceased) or ward of the court, or a ward or dependent of the court until the age of 18
• Have documented unusual circumstances and have been determined to be “independent” by the University’s Financial Aid Administrator

If you do not meet one or more of the criteria above, then you are considered a dependent student.

You are able to track your total federal Stafford loan indebtedness from all schools attended at www.nslds.ed.gov. Students are able to access details about each loan, including lender information. Please note you will need to have your U.S. Department of Education PIN.

You have a 6-month grace period from the day you graduate, withdraw, or drop below half-time enrollment status.