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    Moving Up in Your IT Career

    You're an expert in your field. You can code, analyze network issues, and help manage the IT infrastructure. You're also great on the people side of technology: you have a great IT bedside manner and work well with customers. You excel at out-of-the-box problem solving and you are very detail oriented. You get good reviews at work and your annual pay raise, but you're struggling with how to advance beyond the Help Desk...

    Do you see a world of opportunity, including career growth, increased earning potential, and skills expansion beyond the glare of your laptop screen? Hold on to your vision, because in today’s IT economy, moving up in your company doesn’t have to be a full-time job.

    You can boost your confidence and career advancement opportunities with these suggestions.

    Take on Additional Responsibility

    Whenever possible, ask for more responsibility and volunteer to do additional work “above and beyond” your job description. Perhaps there is a company-wide IT project that keeps getting sidelined due to understaffing. If it means working late and weekends, be willing to go the extra mile to prove that you are a team player and a hard-working, loyal, and indispensable asset to your company. Just be careful not to take on a project that is too far beyond the scope of your capabilities. You want to take the opportunity to succeed!

    Mentor a Junior Staffer

    Mentoring a junior employee is a great way to show your colleagues and supervisors that you are a positive role model, willing to take the time to share your knowledge and experience to help others at your company. You can even take the time to build a mentoring program in your division, to help document and share best practices.

    Stay on Top of Trends

    Make a strong first impression with senior leadership by becoming a savvy IT industry news expert who is on top of today’s business and IT industry trends. Use Google Search to find relevant and timely industry news articles and subscribe to online industry magazines and blogs. Most IT industry trade magazines now have an online presence where they post free educational resources and digital tutorials. Perhaps you can even expense some of the publications to your company. Remember to ask your supervisor first! Once you read the interesting articles, forward them to your supervisor and colleagues. In your own words, include a brief up-front summary of the article, and your perspective on the article and the issue discussed. This can help increase your presence in the department, and can elevate your own personal “brand.”

    Network and Learn at Conferences and Workshops

    By attending local conferences and workshops you can refresh your knowledge, develop a new skill set, learn from the experts, and network with other like-minded professionals. Think outside of your IT box and also investigate events outside of technology, so you can learn more about the business side of your field. Utilize the Internet, industry blogs and trades, and your local business journals to find a conference or workshop that sparks your interest and supports your career goals. Make sure to ask your supervisor first, and see if your company will pay for the conference and perhaps give you the time off to attend. When you return, make sure to provide a summary of the event the following day, outlining what you learned, who you met, how it could benefit your company, whether you believe it was a good investment, and any follow-up you will take.

    Get Certified, Get Ahead

    In today’s economy, IT professionals with career specializations are highly sought after because of their expertise in a specific area of technology. Getting an IT certification is a low-cost, easily accessible way to advance your career, and a great way to prove your baseline knowledge. Every vendor offers its own certification and degrees of certification. Remember to ask your supervisor first, as your company may give you the time off and pay for the certification.

    Network and Connect

    Professionals across all industries are using social media networks such as LinkedIn and even more niche-specific IT sites such as SpiceWorks or IT Toolbox. You can talk shop with fellow tech pros and vendors, learn about new job opportunities, show off your projects (make sure the information is not proprietary to your company) and get the scoop on new products and services.

    Advance Your Education

    Now may be the perfect time to advance your education. You may choose to get a bachelor’s or master’s degree in IT or IT security; or you may want to go for a graduate certificate. If you want to earn more business credentials, you may choose to earn your Master of Business Administration (MBA).


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    Interested in other career insights? We invite you to take a look at Kaplan University’s  Career Moves site, which periodically publishes new articles and other content on this subject.

    And if you are considering an Information Technology degree, we invite you to find out more about our School of Business and Information Technology and explore Kaplan University's undergraduate and graduate degree offerings.

    At Kaplan University, you can work full time while earning your degree online, and you also can get credit for previous work experience and college courses.* Earning an additional (or even your first) degree provides you with increased knowledge, and can be a great boost during your next review. Many professionals cite having an additional degree as helping them achieve additional success in their career.†

    If you work hard, showcase your success, and follow these suggestions, you could be well on your way to advancing your career in the IT industry!


    * Kaplan University does not guarantee transferability of credit from any of these sources. See the University Catalog for the Prior Learning Assessment policy.

     †Kaplan University cannot guarantee employment or career advancement.


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