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Learning Center Experience
Understanding the needs of today’s health care industry and anticipating the needs of tomorrow is at the heart of the School of Health Sciences programs at Kaplan University. We know that one of the most important areas of growth in the expanding health care field is the management of medical information. In every medical office across the country, you will find a team of trained professionals who work with patient records, medical documents, and other medical office matters.
The Medical Office Administration Certificate is designed to prepare you to be well positioned for a career as part of this professional team. This is a career field that is expected to offer much faster-than-average job growth between 2012 and 2022.* At Kaplan University, we want you to be exceptionally prepared to take advantage of the opportunities in this rewarding field.
Residents of the following states may not enroll in the online Medical Office Administration Certificate: Arkansas, Delaware, Kansas, Kentucky, Louisiana, New Hampshire, New Mexico, North Carolina, Ohio, Oregon, Tennessee, Washington, and West Virginia.
The Medical Office Administration Certificate is designed to help you qualify for the position of medical administrative specialist or medical secretary. Duties for these positions could include medical records management, insurance processing, coding and billing, management of practice finances, information processing, and fundamental office management tasks. Career opportunities for medical office managers may exist in doctors' offices, medical facilities, hospitals, insurance offices, pharmaceutical companies, and labs.
Access gainful employment information, including program length, tuition costs, financing options, and success rates.
The medical office administration program coursework emphasizes:
The medical office administration program is offered online† and on campus. Prior to graduation, you will be required to complete an externship at a real-world health care facility to gain valuable on-the-job experience.
Certification is an important qualification often required by employers. When you graduate from this program, you may be eligible to sit for certification exams, such as the Certified Medical Administrative Specialist (CMAS) examination given by the American Medical Technologists or the Certified Coding Associate (CCA) examination sponsored by the American Health Information Management Association (AHIMA).‡
Kaplan University offers multiple start dates, giving you greater flexibility with your education, life, and work schedules. Certain start dates may not be available at all ground locations; speak with an advisor for additional information.
Online Start Date
Jun 08, 2016
Online and Hagerstown Start Date
Jul 06, 2016
Online and Campus Start Date
Aug 03, 2016
This course will show students the reimbursement side of health care and the importance of correct coding and billing practices to both the facility and the patient. Students will gain insight into the various types of health insurance plans, and also study compliance as it relates to reimbursement.
None | Corequisite: HI 255
Total Program Credits: 57
This course focuses on established medical diagnosis and procedural coding systems including a study of nomenclature versus classification systems, basic coding principles, and application of coding guidelines in outpatient and inpatient settings.
Prequisite or Corequisite: SC 131
This course is a continuation of Medical Coding I, progressing to more complicated topics such as cerebrovascular coding, respiratory system coding, congenital anomalies, V-codes, late effects, and pregnancies. The course also focuses on applying coding guidelines for statistical and reimbursement purposes, “present on admission,” and severity of illness considerations, and the use of coding references to ensure coding compliance.
This course emphasizes the basic principles and applications of law, ethics, and bioethics as they relate to the medical arena. It covers legal terms, consent, contracts, physician/patient relationships, professional liability, and various medical issues. Through lectures, class discussions, case studies, and library research, students acquire knowledge of the importance of their professional, legal, and ethical responsibilities.
This course provides a logical understanding of the language of medicine. Basic prefixes, suffixes, word roots, and rules for taking a singular term and making it plural are studied, along with word analysis, word building, spelling, and pronunciation. These principles are applied to the study of the following systems: integumentary, skeletal, muscle/joints, blood and lymphatic, nervous, respiratory, and cardiovascular. Each body system is reviewed with anatomy and physiology; diagnostic, lab, and surgical procedures; and pharmacology for interest and knowledge.
Studies include principles of vaccinations and disease prevention, chronic diseases, diagnosis and treatments, and the economic impact. You will also learn about infectious diseases, disease etiology, symptoms, diagnostic tests, therapeutic methods, and disease prognosis. In addition, genes, mutations, inheritance, genetic diseases, cancer, and cancer treatments will be reviewed.
The course explores procedural guidelines for accomplishing various administrative tasks in the health care setting. Topics include management of patient information, operational functions, and general workplace competencies of health care employees.
This course will introduce students to the
fundamental concepts and practice of medical office accounting.
Topics include basic bookkeeping procedures, accounts receivable,
payroll, banking processes, petty cash, and billing and
Students are familiarized with the content,
format, and management of the medical health record including the
utilization of the electronic medical record. Students compare
and evaluate the electronic medical record with the traditional
printed medical record. Students evaluate the reliability and
accuracy of data found in the medical record.
The course explores guidelines for running the
medical office. Topics include personnel management, governmental
compliance, risk assessment, and basic business
In this course, students are taught the anatomy and physiology of the human body. Topics include the various body systems, structures, cells, and tissues and the principles of homeostasis. Students are introduced to the organization and structure of the human body. This course includes a lab component.
In this course, which is a continuation of SC 121: Human Anatomy and Physiology I, students are taught the anatomy and physiology of the human body. Topics include, but not limited to, the cardiopulmonary, immune, gastrointestinal, urinary, and reproductive systems. These systems will be covered on a cellular, tissue, organ, and system level.
This course is designed to provide you with an opportunity to review all knowledge competencies of the Medical Office Administration Certificate through completion of an externship. Successful completion of this course will require 160 hours of administrative experience at an approved health care setting. Through this externship and capstone experience, you will gain clinical experience in procedures and functions common to the medical office. You will be evaluated on the performance of expected competencies at the end of the course.
MO 270 and permission of the Clinical Placement Team
The 25% tuition reduction applies only to international students living outside of the United States. This discount does not apply to military students. Please check with your advisor to see if you are eligible.
Cost Per Credit
Number of Credits / Terms
Online & Learning Center
Some programs have additional associated fees that are not included in the price of tuition. Click here or check with an Admissions Advisor for more information.
Maine residents interested in enrolling in an online program: click here for tuition and fee information.
Learn More about Kaplan University Tuition and Fees
Kaplan University Learning Center students will only complete a portion of their program on site. You will need to complete at least 50% of the program requirements online, or through transfer credit awarded via prior learning assessment. If you have any questions about these requirements, please speak with an Admissions Advisor. Not all programs are available for enrollment at the Kaplan University Learning Center.
Learn more about grants and Kaplan University Scholarships that may help reduce the cost of your education.
Kaplan University tuition reductions (including military servicemember, spouse, and veterans tuition rates; scholarships; grants; vouchers; and alumni and alliance reductions) cannot be combined.
Kaplan University has significantly reduced many of our tuition rates and fees for servicemembers, their spouses, and veterans. Click here for more information.
Some states have additional curricular requirements. Check the University Catalog or speak with an Admissions Advisor.
* Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2014-2015 Edition, Medical Secretaries and Administrative Assistants, on the Internet at http://www.bls.gov/ooh/Office-and-Administrative-Support/Secretaries-and-administrative-assistants.htm. National long-term projections may not reflect local and/or short-term economic or job conditions, and do not guarantee actual job growth.
† Some Kaplan University programs are not 100 percent online; some programs require you to gain hands-on experience in a real-world work environment.
‡ Although certain programs at Kaplan University are designed to prepare students to take various certification or licensing exams, the University cannot guarantee the student will pass those exams. In some cases, field experience, additional coursework, and/or background checks may be necessary to take or to successfully pass the exams. Students should research the requirements in the state in which they intend to seek employment.
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