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  • Hs - William Burgos

    Robert C. Smiles, Adjunct Faculty, Medical Office Management

    Dr. Robert C. Smiles received a Bachelor of Science in Biology from the University of Maryland, College Park, Maryland. He holds a master’s degree in health care administration from Bellevue University, Bellevue, Nebraska, as well as a PhD in health care administration from Capella University, Minneapolis Minnesota, specializing in stress reduction and organizational change resistance, both inter and intradepartmental applications. 

    Currently, Dr. Smiles is a marketing and admissions director in the long term care industry, where he supervises marketing teams in multiple markets with the hopes of developing applicable implementation plans centered on financial reimbursement of aged accounts and sales policies for multiple organizational locations. In 2010, Dr. Smiles joined the Kaplan University School of Health Sciences as an adjunct professor.

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