• HS - Robyn Korn

    Health Information Management (HIM) Professional

    Professor Robyn Korn is a Registered Health Information Administrator (RHIA) through the American Health Information Management Association (AHIMA) and a Certified Professional in Healthcare Quality (CPHQ) through the National Association for Healthcare Quality (NAHQ). Professor Korn has had over 30 years of experience leading medical records and health information departments in a hospital setting. She serves as Health Information Management (HIM) Supervisor for the UAB Hospital in Birmingham, Alabama-a Level I Trauma Center. 

    Additionally, Professor Korn teaches for the Medical Billing and Coding Certificate and Bachelor of Science in Health Information Management programs at Kaplan University's School of Health Sciences.

    According to the Bureau of Labor Statistics, medical and health services manager positions, which include health information jobs, are expected to offer much faster-than-average growth between 2014 and 2024.* Professor Korn suggests that upcoming HIM professionals "understand that processes are always evolving in the profession." HIM has evolved over the years (e.g., paper-to-electronic records through federal "meaningful use" incentives), and the practice of HIM has its challenges and rewards.

    Professor Korn believes that those who are detail oriented and organized make excellent HIM professionals. "My primary function involves managing staff that retrieve paper records from the floor, assemble charts, analyze hybrid charts (paper and electronic components), and requesting missing physician documentation for our medical coding staff. I oversee the management of physician deficiency assignment and notification of the deficiencies to the physicians and division chairmen," stated Professor Korn.

    Since information systems and technology play a critical role within the HIM profession, emerging professionals should have an affinity for technology (i.e., computer savvy) and a desire for lifelong learning. Professor Korn has "participated in the implementation of the Cerner chart management system and the implementation of the electronic health record" at her facility. As an interdisciplinary field, HIM professionals must have deep knowledge in health care management/administration, medical billing/coding, data analytics, organizational leadership/governance, and information technology.

    Emerging professionals should research and join the American Health Information Management Association (AHIMA), as many of the national certification exams are provided by this association. According to Professor Korn, a good balance between work and life is important for HIM professionals. She suggests that new HIM practitioners keep organized schedules and keep an updated "to-do" list or other task management strategy.

    In the next 10 years, Prof. Robyn Korn will continue to serve as a health information management leader, while making plans for retirement. Additionally, she will contribute to the Medical Billing and Coding Certificate and Bachelor of Science in Health Information Management Programs at Kaplan University.

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  •  * Source: U.S. Department of Labor, Bureau of Labor Statistics, Occupational Outlook Handbook, 2016-2017 Edition, Medical and Health Services Managers, http://www.bls.gov/ooh/management/medical-and-health-services-managers.htm. National long-term projections may not reflect local and/or short-term economic or job conditions, and do not guarantee actual job growth. 

     The views and opinions expressed in this article are those of the individual and not of Kaplan University. Kaplan University’s degree and certificate programs are not endorsed by UAB Hospital.

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