Answers to Your Questions

Reach out to an Advisor, get academic program advice, or inquire about financial aid. Whatever information you need, we are here.

Prospective Students

If you have questions about admissions requirements, financial aid, scholarship options, or need help determining which program is right for you, contact an Advisor.

Telephone: 866.527.5268 (Toll Free) 

International: Email: international@kaplan.edu, Telephone: +954.512.5112 

Email: infoku@kaplan.edu

TTY: TTY users may dial 711 from their TTY phone, at no charge, to be connected with a Telecommunications Relay Services (TRS) operator who will assist with the call. For more information regarding 711, visit www.fcc.gov/guides/711-telecommunications-relay-service.

Currently Enrolled Students

Do you need help choosing courses to meet degree requirements or some guidance on getting the most out of your studies? If so, contact your Education Advisor.

Education Advising Telephone: 866.522.7747 (Toll Free) or by reaching out to your assigned Education Advisor directly. Your Advisor's contact information is displayed on your KU Campus homepage, under "Contact Us."

TTY: TTY users may dial 711 from their TTY phone, at no charge, to be connected with a Telecommunications Relay Services (TRS) operator who will assist with the call. For more information regarding 711, visit www.fcc.gov/guides/711-telecommunications-relay-service.

24-7 Student Support Desk and Technical Support

If you need help retrieving your KU Campus password or solving other academic issues, contact the Student Support Desk. Technical Support can help you with course access and student email issues, and offer troubleshooting assistance.

Telephone (Student Support Desk/Technical Support): 866.522.7747 (Toll Free) 

Email (Technical Support): techsupport@kaplan.edu

Location (Student Support Desk/Technical Support): 6301 Kaplan University Avenue, Fort Lauderdale, FL 33309

Registrar

Contact the Registrar’s Office for transcripts, enrollment verifications, and deferment requests.

Telephone: 866.522.7747 (Toll Free) 

Fax: 800.588.4127 (Toll Free) 

Location: 550 West Van Buren Street, 7th Floor, Chicago, IL 60607

Graduation (ceremonies only)

Ceremonies for Online Students

Contact the Graduation Event Team for information not found within the Graduation Center pages.

Email:graduation@kaplan.edu

Phone:312.777.6456 (Voicemail)

Campus Ceremonies

Click here for a list of campus ceremony contacts.

Questions, Complaints, Suggestions

Feel free to contact us with your questions, complaints, and suggestions.

Telephone (Toll Free): 877.836.5813

Download the Grievance Procedures Document (.pdf)

Grievance Process, State Agencies Contact List

Answers to Your Questions

Reach out to an Advisor, get academic program advice, or inquire about financial aid. Whatever information you need, we are here.

Prospective Students

If you have questions about admissions requirements, financial aid, scholarship options, or need help determining which program is right for you, contact an Advisor.

Telephone: 800.987.7734 (Toll Free) 

Email: 

International:

Telephone: +954.512.5112

Email: international@kaplan.edu

Currently Enrolled Students 

Do you need help choosing courses to meet degree requirements or guidance on getting the most out of your studies? If so, contact your Academic Advisor.

Indiana

•  Indianapolis, IN:  317.208.5311

Iowa

• Cedar Falls, IA:  319.277.0220
• Cedar Rapids, IA:  319.363.0481
• Council Bluffs, IA:  712.328.4212
• Davenport, IA:  563.355.3500
• Des Moines, IA:  515.727.2100
• Mason City, IA:  641.423.2530

Maine

• Augusta, ME:  207.213.2500
• Lewiston, ME:  207.333.3300
• South Portland, ME:  207.774.6126

Maryland

• Hagerstown, MD:  301.766.3600
• Rockville, MD:  301.258.3800

Missouri

• St. Louis, MO:  314.205.7900

Nebraska

• Lincoln, NE:  402.474.5315
• Omaha, NE:  402.431.6100

Wisconsin

• Milwaukee, WI:  414.223.2105

24-7 Student Support Desk and Technical Support 

If you need help retrieving your KU Campus password or solving other academic issues, contact the Student Support Desk. Technical Support can help you with course access and student email issues, and offer troubleshooting assistance.

• Telephone (Student Support Desk/Technical Support): 866.522.7747 (Toll Free) 
• Email (Technical Support): techsupport@kaplan.edu

Registrar 

Contact the Registrar’s Office for transcripts, enrollment verifications, and deferment requests.

 Questions, Complaints, Suggestions 

Feel free to contact us with your questions, complaints, and suggestions.

• Telephone (Toll Free): 877.836.5813
• Download the Grievance Procedures Document (.pdf)
• Grievance Process, State Agencies Contact List