Associate of Applied Science in Business Administration

100/200 LEVEL: COMMUNICATION COURSE (5  Credits)

100/200 LEVEL: MATHEMATICS COURSE (5 Credits)

200 LEVEL: COMMUNICATION COURSE (5 Credits)

MM 255: BUSINESS MATH AND STATISTICAL MEASURES (5 Credits)

In this course, the student will apply math skills and knowledge to solve financial problems and conduct statistical analyses. Through expert step-by-step guidance using sample problems and solutions related to banking, credit, basic finance, investments, and statistics, the student will also gain an understanding of financial instruments and terminology used in business. 

AB 140: INTRODUCTION TO MANAGEMENT (5 Credits)

This course will give students an introductory overview of management theory, management functions, organizational structure, daily management responsibilities, ethics, and current management tools and resources. Theoretical concepts will be illustrated with practical application to real-world management problems and scenarios.

MT 219: MARKETING (5 Credits)

This is an introductory course emphasizing key concepts and issues underlying the modern practice of marketing. The role of marketing in the organization and in society is examined and analyzed. Course content includes the general nature and role of marketing, the marketing concept, buyer behavior, and the environment in which marketing operates. The marketing planning process is analyzed through the four main decision areas of products and services, distribution, promotion, and pricing.

AB 299: ASSOCIATE'S CAPSTONE IN MANAGEMENT (5 Credits)

This capstone course builds on the concepts of all the courses taken within the Associate of Applied Science in Business Administration and provides students with an opportunity to integrate their previous coursework in a meaningful review of their learning and to assess their level of mastery of the stated outcomes of their degree program.

OPEN ELECTIVES (35 Credits)

AB 202: BUILDING CUSTOMER SALES AND LOYALTY (5 Credits)

This course studies the use of the following promotional tools and their applications: advertising, sales promotions, events, and loyalty and frequency shopper programs. It looks at the application of these tools to increase customer market share. This course examines the effect that consumer behavior and customer management have on brand image and loyalty.

AB 217: FINANCE (5 Credits)

This course covers basic financial concepts, principles, and techniques used in making corporate financial planning decisions. It provides students with the tools necessary for analyzing the time value of money, financial analysis and planning, the capital budgeting process and decisions, and long-term financing, and introduces international capital markets. 

AB 221: CUSTOMER SERVICE (5 Credits)

In this course, students will learn how companies can develop customer loyalty and address personalized customer needs. Students will apply concepts learned to real-world scenarios and learn how to recapture previous customers and acquire new ones through effective relationship-building strategies. Online communication tools and call center strategies will also be examined.

CM 206: INTERPERSONAL COMMUNICATIONS (5 Credits)

This course introduces students to the principles of interpersonal communication and emphasizes how to be a more effective communicator in professional and personal situations. Emphasis is on interpersonal communication in varying contexts, focusing on professional communication as well as personal, social, and cultural dimensions. Topics include the communication process, the influence of perception on communication, verbal and nonverbal elements of interaction, listening, the communication of emotions, conflict management, and effective communication strategies.

AB 114: ACCOUNTING I (5 Credits)

This course reviews the complete accounting cycle and the creation and management of accounting information for business entities. Particular emphasis will be placed on the fundamental principles and skills of the accounting profession, including recording of transactions, financial presentation of accounting data, and the uses of accounting information.

AB 116: ACCOUNTING II (5 Credits)

This course continues the study of accounting principles by further exploring the assets, liabilities, and stockholders’ equity sections of a corporation’s balance sheet. This course continues to lead students to accounting mastery using an integrated learning system. This course provides further understanding of what accounting is all about and accounting’s evolving role in business.

AB 204: MACROECONOMICS (5 Credits)

This course includes analysis and study of macroeconomic theory, principles, and practice. Students examine topics such as national income determination, monetary and fiscal policy, and global economics.

AB 217: FINANCE (5 Credits)

This course covers basic financial concepts, principles, and techniques used in making corporate financial planning decisions. It provides students with the tools necessary for analyzing the time value of money, financial analysis and planning, the capital budgeting process and decisions, and long-term financing, and introduces international capital markets. 

IT 133: SOFTWARE APPLICATIONS (5 Credits)

This course teaches students to use application software. Topics include an introduction to the Windows operating system and to Microsoft Office applications such as Word, Excel, and PowerPoint. Students also learn how to apply soft ware applications within a profession.

AB 202: BUILDING CUSTOMER SALES AND LOYALTY (5 Credits)

This course studies the use of the following promotional tools and their applications: advertising, sales promotions, events, and loyalty and frequency shopper programs. It looks at the application of these tools to increase customer market share. This course examines the effect that consumer behavior and customer management have on brand image and loyalty.

AB 221: CUSTOMER SERVICE (5 Credits)

In this course, students will learn how companies can develop customer loyalty and address personalized customer needs. Students will apply concepts learned to real-world scenarios and learn how to recapture previous customers and acquire new ones through effective relationship-building strategies. Online communication tools and call center strategies will also be examined.

CM 206: INTERPERSONAL COMMUNICATIONS (5 Credits)

This course introduces students to the principles of interpersonal communication and emphasizes how to be a more effective communicator in professional and personal situations. Emphasis is on interpersonal communication in varying contexts, focusing on professional communication as well as personal, social, and cultural dimensions. Topics include the communication process, the influence of perception on communication, verbal and nonverbal elements of interaction, listening, the communication of emotions, conflict management, and effective communication strategies.

CM 214: PUBLIC SPEAKING FOR THE PROFESSIONAL (5 Credits)

This course provides students with practical advice and essential skills for public speaking in a variety of professional settings. Students will learn how to create presentations that are organized, well researched and persuasive. In addition to learning how to be effective oral communicators, students will explore how to address diverse audiences and analyze the impact of their communication in terms of persuasiveness, ethical considerations, and intended purpose. They will create and deliver presentations on diverse topics to an array of audiences and critique examples from professional speeches to understand what constitutes effective speaking.

TH 117: GLOBAL HOSPITALITY (5 Credits)

In this course, aspiring managers learn about the many global opportunities available in the hospitality industry. Highlights include examination of hospitality and tourism industry careers. Students gain a better understanding of the organization and structures of hotels and restaurants from a management perspective, including franchising and management contracts, business ethics, human resources, and marketing. Through analysis, students appreciate both the management and customer service viewpoints concerned with global hospitality venues.

TH 213: FOOD AND BEVERAGE MANAGEMENT (5 Credits)

This course is designed to provide students with a basic understanding of food and beverage operations from a management perspective. Key topics covered include both commercial and noncommercial food operations, levels of management, elements of marketing, and guest service practices. Managers must become creative in their efforts to best serve their guests, as competition increases, technology improves, and changes become fast-paced. This course is designed to help future industry managers become knowledgeable about facility requirements and industry best practices, preparing them to face this ever-changing industry.

TH 230: FOUNDATIONS OF CONFERENCE AND EVENT PLANNING (5 Credits)

In this course, students learn the important elements of organizing and managing conferences and events. Students practice planning and review the steps involved in the execution and management of professional conferences and events. Through examination of marketing and management concepts, budgeting best practices, and operational considerations, students review the skill sets necessary to become an effective practitioner in this field.

TH 270: ADVANCED MEETING PLANNING (5 Credits)

In this course, students will learn the essential planning and organizing strategies needed for successful meeting, event, and conference creation. Resources, contingency planning, and problem solving will be emphasized. Ethical, environmental, and diversity concerns involved in designing, coordinating, and planning professional meetings, conferences, and events will also be addressed.

AB 223: CONVENTION SALES AND SERVICES (5 Credits)

 This course introduces future hospitality managers to convention and tradeshow management. This overview of the functions of operations, sales, and services allows students to apply industry best practices to solve real-world issues. Students receive an inside look at how the sales, marketing, and service effort is organized and how to manage the group meetings business in hotels and convention centers.

TH 117: GLOBAL HOSPITALITY (5 Credits)

In this course, aspiring managers learn about the many global opportunities available in the hospitality industry. Highlights include examination of hospitality and tourism industry careers. Students gain a better understanding of the organization and structures of hotels and restaurants from a management perspective, including franchising and management contracts, business ethics, human resources, and marketing. Through analysis, students appreciate both the management and customer service viewpoints concerned with global hospitality venues.

TH 206: HOTEL MANAGEMENT AND OPERATIONS (5 Credits)

In this course, students learn how management techniques can increase front office efficiency and customer sales. Topics include yield management techniques, the latest computer technology, and team-building skills. Students learn how front office activities and functions affect other departments, as well as how to manage the front office to ensure that the property's goals are met.

TH 213: FOOD AND BEVERAGE MANAGEMENT (5 Credits)

This course is designed to provide students with a basic understanding of food and beverage operations from a management perspective. Key topics covered include both commercial and noncommercial food operations, levels of management, elements of marketing, and guest service practices. Managers must become creative in their efforts to best serve their guests, as competition increases, technology improves, and changes become fast-paced. This course is designed to help future industry managers become knowledgeable about facility requirements and industry best practices, preparing them to face this ever-changing industry.

TH 270: ADVANCED MEETING PLANNING (5 Credits)

In this course, students will learn the essential planning and organizing strategies needed for successful meeting, event, and conference creation. Resources, contingency planning, and problem solving will be emphasized. Ethical, environmental, and diversity concerns involved in designing, coordinating, and planning professional meetings, conferences, and events will also be addressed.

AB 223: CONVENTION SALES AND SERVICES (5 Credits)

 This course introduces future hospitality managers to convention and tradeshow management. This overview of the functions of operations, sales, and services allows students to apply industry best practices to solve real-world issues. Students receive an inside look at how the sales, marketing, and service effort is organized and how to manage the group meetings business in hotels and convention centers.

AB 221: CUSTOMER SERVICE (5 Credits)

In this course, students will learn how companies can develop customer loyalty and address personalized customer needs. Students will apply concepts learned to real-world scenarios and learn how to recapture previous customers and acquire new ones through effective relationship-building strategies. Online communication tools and call center strategies will also be examined.

CM 206: INTERPERSONAL COMMUNICATIONS (5 Credits)

This course introduces students to the principles of interpersonal communication and emphasizes how to be a more effective communicator in professional and personal situations. Emphasis is on interpersonal communication in varying contexts, focusing on professional communication as well as personal, social, and cultural dimensions. Topics include the communication process, the influence of perception on communication, verbal and nonverbal elements of interaction, listening, the communication of emotions, conflict management, and effective communication strategies.

EF 205: SCIENTIFIC FOUNDATIONS OF EXERCISE AND FITNESS (5 Credits)

This course familiarizes students with the scientific basis of exercise and fitness physiology and related human anatomy, including cardiopulmonary anatomy and physiology. Students learn about energy metabolism as it relates to exercise and how aging affects human physiology, exploring current strategies in exercise and fitness training to facilitate disease prevention and healthy aging.

HS 120: ANATOMY AND PHYSIOLOGY I (5 Credits)

This course is an integrated study of the human body. The focus is on understanding the interrelated nature of the systems of the body. This includes the concept of homeostasis as well as the relationship between structure and function. This course encompasses the anatomy of selected systems as well as the physiology and terminology as applied to the body. The course presents the chemical basis of life and provides a basic understanding of cells, cellular metabolism, and tissue composition and functions. The course also includes the study of the structures and functions of the following systems: integumentary, skeletal, muscular, nervous, endocrine, and senses.

HS 130: ANATOMY AND PHYSIOLOGY II (5 Credits)

This course is the continuation of integrated study of the human body. This course encompasses the anatomy of selected systems as well as the physiology and terminology as applied to the body. The course also includes the study of the structures and functions of the following systems: circulatory, lymphatic, respiratory, digestive, urinary, and reproductive.

CM 115: COMMUNICATION-CONCEPTS AND SKILLS (5 Credits)

Being able to communicate effectively in an information-based and globally connected society is a necessary and vital part of all professions. This course introduces basic communication skills, why intended messages often get misunderstood, how linguistic, cultural, gender, and social differences impact communication, and how to effectively and ethically use technology as a communication tool. Students will be introduced to the knowledge and skills necessary to understand communication and to effectively communicate in both professional and personal applications.

CM 206: INTERPERSONAL COMMUNICATIONS (5 Credits)

This course introduces students to the principles of interpersonal communication and emphasizes how to be a more effective communicator in professional and personal situations. Emphasis is on interpersonal communication in varying contexts, focusing on professional communication as well as personal, social, and cultural dimensions. Topics include the communication process, the influence of perception on communication, verbal and nonverbal elements of interaction, listening, the communication of emotions, conflict management, and effective communication strategies.

IT 133: SOFTWARE APPLICATIONS (5 Credits)

This course teaches students to use application software. Topics include an introduction to the Windows operating system and to Microsoft Office applications such as Word, Excel, and PowerPoint. Students also learn how to apply soft ware applications within a profession.

IT 153: SPREADSHEET APPLICATIONS (5 Credits)

This course examines spreadsheet concepts, including calculations, formulas, built-in functions, and spreadsheet design. Students create spreadsheets and manipulate data to solve business problems. The course further explores topics such as charts, data tables, pivot tables, and what-if analysis.

IT 163: DATABASE CONCEPTS USING MICROSOFT ACCESS (5 Credits)

This course is an introduction to relational database management systems. Students will use a relational database management system to create and maintain a database. Students will create filters, sorts, queries, forms, and reports. Emphasis will be placed on the skills needed to meet user requirements.

AB 221: CUSTOMER SERVICE (5 Credits)

In this course, students will learn how companies can develop customer loyalty and address personalized customer needs. Students will apply concepts learned to real-world scenarios and learn how to recapture previous customers and acquire new ones through effective relationship-building strategies. Online communication tools and call center strategies will also be examined.

CM 206: INTERPERSONAL COMMUNICATIONS (5 Credits)

This course introduces students to the principles of interpersonal communication and emphasizes how to be a more effective communicator in professional and personal situations. Emphasis is on interpersonal communication in varying contexts, focusing on professional communication as well as personal, social, and cultural dimensions. Topics include the communication process, the influence of perception on communication, verbal and nonverbal elements of interaction, listening, the communication of emotions, conflict management, and effective communication strategies.

IT 133: SOFTWARE APPLICATIONS (5 Credits)

This course teaches students to use application software. Topics include an introduction to the Windows operating system and to Microsoft Office applications such as Word, Excel, and PowerPoint. Students also learn how to apply soft ware applications within a profession.

TH 270: ADVANCED MEETING PLANNING (5 Credits)

In this course, students will learn the essential planning and organizing strategies needed for successful meeting, event, and conference creation. Resources, contingency planning, and problem solving will be emphasized. Ethical, environmental, and diversity concerns involved in designing, coordinating, and planning professional meetings, conferences, and events will also be addressed.

AB 102: PRINCIPLES OF RETAILING (5 Credits)

This course provides an overview of the retail industry and explores significant developments in the retailing field such as consolidation, multichannel offerings, centralization, and globalization. Students will examine the key retail decision variables (location, merchandise management, pricing, communications, store design, customer service, and store management), and explore the principles and practices of successful retail management through contemporary examples. Students will also observe a variety of management theories applied in a retail context.

AB 202: BUILDING CUSTOMER SALES AND LOYALTY (5 Credits)

This course studies the use of the following promotional tools and their applications: advertising, sales promotions, events, and loyalty and frequency shopper programs. It looks at the application of these tools to increase customer market share. This course examines the effect that consumer behavior and customer management have on brand image and loyalty.

AB 209: SMALL BUSINESS MANAGEMENT (5 Credits)

In this course, students will create a business plan applying the principles of small business organization and management. Students will enhance problem-solving skills and develop a foundational understanding of entrepreneurial principles.

AB 221: CUSTOMER SERVICE (5 Credits)

In this course, students will learn how companies can develop customer loyalty and address personalized customer needs. Students will apply concepts learned to real-world scenarios and learn how to recapture previous customers and acquire new ones through effective relationship-building strategies. Online communication tools and call center strategies will also be examined.

CM 206: INTERPERSONAL COMMUNICATIONS (5 Credits)

This course introduces students to the principles of interpersonal communication and emphasizes how to be a more effective communicator in professional and personal situations. Emphasis is on interpersonal communication in varying contexts, focusing on professional communication as well as personal, social, and cultural dimensions. Topics include the communication process, the influence of perception on communication, verbal and nonverbal elements of interaction, listening, the communication of emotions, conflict management, and effective communication strategies.

AB 221: CUSTOMER SERVICE (5 Credits)

In this course, students will learn how companies can develop customer loyalty and address personalized customer needs. Students will apply concepts learned to real-world scenarios and learn how to recapture previous customers and acquire new ones through effective relationship-building strategies. Online communication tools and call center strategies will also be examined.

CM 206: INTERPERSONAL COMMUNICATIONS (5 Credits)

This course introduces students to the principles of interpersonal communication and emphasizes how to be a more effective communicator in professional and personal situations. Emphasis is on interpersonal communication in varying contexts, focusing on professional communication as well as personal, social, and cultural dimensions. Topics include the communication process, the influence of perception on communication, verbal and nonverbal elements of interaction, listening, the communication of emotions, conflict management, and effective communication strategies.

CM 214: PUBLIC SPEAKING FOR THE PROFESSIONAL (5 Credits)

This course provides students with practical advice and essential skills for public speaking in a variety of professional settings. Students will learn how to create presentations that are organized, well researched and persuasive. In addition to learning how to be effective oral communicators, students will explore how to address diverse audiences and analyze the impact of their communication in terms of persuasiveness, ethical considerations, and intended purpose. They will create and deliver presentations on diverse topics to an array of audiences and critique examples from professional speeches to understand what constitutes effective speaking.

IT 133: SOFTWARE APPLICATIONS (5 Credits)

This course teaches students to use application software. Topics include an introduction to the Windows operating system and to Microsoft Office applications such as Word, Excel, and PowerPoint. Students also learn how to apply soft ware applications within a profession.

AB 122: PAYROLL ACCOUNTING (5 Credits)

This course introduces federal laws affecting personnel and payroll records and covers in detail how to process a payroll. Topics covered include the calculation and recording of gross pay and overtime, federal income taxes, social security taxes, and federal and state unemployment taxes. Required federal tax and information returns and deposit rules are also covered.

AB 202: BUILDING CUSTOMER SALES AND LOYALTY (5 Credits)

This course studies the use of the following promotional tools and their applications: advertising, sales promotions, events, and loyalty and frequency shopper programs. It looks at the application of these tools to increase customer market share. This course examines the effect that consumer behavior and customer management have on brand image and loyalty.

AB 221: CUSTOMER SERVICE (5 Credits)

In this course, students will learn how companies can develop customer loyalty and address personalized customer needs. Students will apply concepts learned to real-world scenarios and learn how to recapture previous customers and acquire new ones through effective relationship-building strategies. Online communication tools and call center strategies will also be examined.

IT 133: SOFTWARE APPLICATIONS (5 Credits)

This course teaches students to use application software. Topics include an introduction to the Windows operating system and to Microsoft Office applications such as Word, Excel, and PowerPoint. Students also learn how to apply soft ware applications within a profession.