The Social and Behavioral Sciences programs are designed for people with a passion for making a difference in the lives of others.
Whether you are on your way up the corporate ladder or just getting started, our business degree programs and certificates could help you prepare to take your business career to a higher level.
Whether you want to enter the field of criminal justice or need credentials to advance your career, Kaplan University's criminal justice degree programs are designed to help you achieve your goal.
Our degree programs and certificates could help prepare you to teach diverse learners a broad range of academic content and educational foundations.
Our comprehensive fire science programs offer the flexibility of online learning, ideal for individuals in the fire science and emergency management fields who may work inconsistent hours.
You could acquire real-world knowledge and practical skills and prepare for a career in the health care industry by earning a health sciences degree, diploma, or certificate.
Our programs in legal studies, paralegal studies, and environmental policy are designed to fit your educational goals.
Our nursing degree and certificate programs are taught by practicing professionals who are dedicated to helping you prepare for real-world challenges in nursing.
Kaplan University's IT programs are designed to prepare you with the knowledge and skills you need to start or advance your technology career.
Kaplan University offers over 180 degree and certificate programs all available to military, veterans, and spouses of active duty members. In addition, several programs have been developed to complement specific military occupations or programs established by the military.
The Kaplan University School of General Education courses support the academic, social, personal, and professional development of learners throughout their engagement with the University.
Open College at Kaplan University (OC@KU) offers individualized, affordable education that integrates technology and personalized service to help learners meet their career, academic, and personal goals.
Offering the flexibility of online education and support for military students.
Every day, talented individuals are proving it's never too late to think about the future.
Learn more about becoming an international student at US-based and accredited Kaplan University.
Learn about transferring your previously earned college credits to Kaplan University.
We have partnered with many employers and educational institutions to provide their employees and students with education opportunities.
Corporate and Academic Partners
Kaplan University is dedicated to the support, engagement, and involvement of our graduates.
Resources for current Kaplan University students.
We have 15 ground locations across the country. Explore our locations to see if we're in your neighborhood.
Learning Center Experience
By Joel D. Olson, PhD, Full-Time FacultySchool of Business and Information Technology
Increased cost of travel and environmental concerns have led to a significant rise in virtual teams and remote employment. Virtual teams also provide the opportunity to build project-oriented teams, pulling together organizational talent without the constraints of time or distance and allowing organizations to draft their best talent for specific project. Virtual teams exist when the primary means of collaboration is electronic, or via technology. The potential advantage of virtual teams is clear, what is not as clear is how to best actualize that potential.
Trust is important in both face-to-face teams and remote employees; however, given the leaner social control involved in virtual environments, trust is even more important in virtual teams. Trust glues teams together but the virtual environment can erode trust. Trust is often nurtured with social control such as direct supervision, social presence, geographic proximity, and similar backgrounds and experience. These means of social control are limited in virtual environments.
Trust is difficult to define. We tend to know when "it" is present or absent, but not always sure what "it" is. A better understanding of "it" can help nurture trust in virtual teams. One view of trust (Mayer et al, 1995) understands trust to be about both the trustor (the person trusting) and the trustee (the person being trusted). Each trustor has a propensity to trust based on their personality and previous experience. This variable cannot be manipulated, as initial team member propensity to trust will be determined prior to the virtual team's first meeting. Their experience in their current virtual team can affect subsequent propensity to trust, which will be a feature of their subsequent virtual team experiences. We have all had those bad team experiences that impact how we trust and approach subsequent teams, or those positive experiences which lift our propensity to trust our next team.
Trust or propensity to trust can be increased by trustee behavior. As the trustee nurtures trust, trustor propensity to trust and trust levels in the virtual team can increase. As a team member, I can choose to behave in a way that builds or erodes trust. The question then becomes, "How do I raise levels of team trust?"
Trustee attributes related to trust are benevolence, integrity, and benevolence. Benevolence is the trustor's perception that team members will do more to promote the common good than promote themselves. Integrity describes the trustor's perception that the trustee's action and behavior will be dependable. Ability is the trustor's perception that the trustee has the skills to be competent.
How then would a virtual team leader or member increase trust levels in their remote employees, simply by intentionally increasing perceptions of benevolence, integrity, and ability? Ask yourself some of these questions:
Trust is a prerequisite for any successful team. The requisite technology for virtual teams works against individual's utilization of common means of social control experience to support trust. A clearer understanding of trust and the intentional use of a simple trust model can be used as a frame to increase levels of virtual team trust. As a result you can build trust within virtual teams.
Mayer, R. C., Davis, J. H., Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(2), 28-32.
If you are considering a business degree we invite you to find out more about the School of Business and Information Technology and explore our undergraduate and graduate degree offerings.
Interested in other business career insights? We invite you to take a look at our Career Moves site, which periodically publishes new articles and other content on this subject.
KU Facebook Page
KU Twitter Page
KU YouTube Channel
KU Google+ Page
KU LinkedIn Page
KU Pinterest Page
KU Instagram Page
Registered User Login
Student Consumer Information
LEARNING AT KAPLAN UNIVERSITY