The arts and sciences programs offered through the College of Public Service are designed for people with a passion for making a difference in the lives of others.
Whether you are on your way up the corporate ladder or just getting started, our business degree programs and certificates could help you prepare to take your business career to a higher level.
Whether you want to enter the field of criminal justice or need credentials to advance your career, Kaplan University's criminal justice degree programs are designed to help you achieve your goal.
The Kaplan University School of General Education courses support the academic, social, personal, and professional development of learners throughout their engagement with the University.
Our online education degree programs and certificates could help prepare you to teach diverse learners a broad range of academic content and educational foundations.
Our comprehensive fire science programs offer the flexibility on online learning, ideal for individuals in the fire science and emergency management fields who may work inconsistent hours.
You could acquire real-world knowledge and practical skills and prepare for a career in the health care industry by earning a health sciences degree, diploma, or certificate.
Our programs in legal studies, paralegal studies, and environmental policy are designed to fit your educational goals.
Our nursing degree and certificate programs are taught by practicing professionals who are dedicated to helping you prepare for real-world challenges in nursing.
Kaplan University's IT programs are designed to prepare you with the knowledge and skills you need to start or advance your technology career.
Kaplan University offers over 180 degree and certificate programs all available to military, veterans, and spouses of active duty members. In addition, several programs have been developed to complement specific military occupations or programs established by the military.
Offering the flexibility of online education and support for military students.
Every day, talented individuals are proving it's never too late to think about the future.
Learn more about becoming an international student at US-based and accredited Kaplan University.
Learn about transferring your previously earned college credits to Kaplan University.
We have partnered with many employers and educational institutions to provide their employees and students with education opportunities.
Corporate and Academic Partners
Kaplan University is dedicated to the support, engagement, and involvement of our graduates.
Resources for current Kaplan University students.
We have 16 ground locations across the country. Explore our locations to see if we're in your neighborhood.
Learning Center Experience
The public sector needs strong, educated leaders who can make decisions that make a difference. Kaplan University’s Master of Public Administration is designed to help practicing and aspiring administrators develop the skills and techniques needed to provide leadership in a wide variety of public service fields.* The program focuses on teaching you management and decision-making skills; knowledge to help you become a successful leader in the public sector.
The core curriculum teaches you how to evaluate, implement, and manage policy and spans diverse topics including public administration and management, ethics and leadership, budgeting and the administration of public funds, strategic planning, and applied research. Additionally, the program offers you the flexibility to pursue a general Master of Public Administration or to focus on an intensive study area in health care management, governmental management, fire science and emergency services, or criminal justice.The Master of Public Administration emphasizes:
When you graduate with a Master in Public Administration you may qualify to serve in a variety of leadership roles in the executive arm of local, state/provincial, and federal/national government, nongovernmental organizations, public sector organizations, and nonprofit and voluntary sectors.*
To further develop your expertise, you may choose electives that focus on one of the following intensive study areas:
General Master of Public Administration: Explore the fundamental concepts and practices of budgeting and financial management, the interaction of political and economic forces, administrative law, and public policy analysis.
Criminal Justice: Explore theories and practices related to justice management, critical legal issues facing the criminal justice field, and employment and policy law.
Fire Science and Emergency Services: Study current administration issues that affect first-response organizations and their strategic operations. Develop skills and techniques in the areas of strategic planning, leadership, and emergency services management.
Governmental Management: Explore the organization, function, and interaction within state governments. Examine American local, state, and federal legislative institutions and the processes used to enact new legislation. Study to gain an understanding of how administrative agencies produce administrative rulings and supporting memoranda.
Health Care Management: Explore the roles and relationships between federal and state governments in the delivery of health care services. Study federal statutes related to Medicare, Medicaid, Stark, and HIPAA and the contractual, legal, and procedural aspects of the relationship of professionals to health care institutions.
Kaplan University offers multiple start dates, giving you greater flexibility with your education, life, and work schedules.
Online Start Date
Jul 03, 2013
Online Start Date
Jul 31, 2013
Online Start Date
Aug 21, 2013
The course explores the theory and development
of the field of public administration and the function of
management. It will cover a wide range of topics further explored
in the Master of Public Administration program. These topics may
include federalism and intergovernmental relations, ethics and
administrative leadership, personnel, and resource management.
Students will study management processes in the context of a
political environment and policy
Total Program Credits: 55
Strong research and writing skills are necessary in the field of public administration. This course is designed to prepare public administration students for the demands of academic and professional writing in their coursework, professional career, and for their final capstone project. Students will be introduced to applied research within the field of public administration; will create a problem definition; compose a background and legislative record; and will create a policy brief for a defined problem related to the field of public administration.
Students will study leadership within the public sector and the application of ethical and leadership principles to decision making, actions, and interactions within public administration. Topics covered may include: organizational behavior, interest-based negotiation, leading networks, mediation, and leadership style.
PP 500 or enrollment in the Master of Science in Homeland Security and Emergency Management, Master of Science in Environmental Policy, or Master of Science in Fire and Emergency Services program
This course examines the methods, processes,
and challenges in the administration and budgeting of public
funds. Students will examine the budgeting of public revenues,
revenue generation, forecasting, cost control, and fiscal
management. The importance of managing control issues and
transparency will be addressed.
PP 500 or enrollment in the Master of Science in
Homeland Security and Emergency Management
Students will examine the political and
institutional environment of public human resource management.
Topics will include the analyses of theories and practices in
terms of organizational effectiveness, and ongoing operational
issues and how they are shaped and constrained by political
considerations. Outsourcing, NGOs, and private/public
partnerships will also be explored in resource
the art and science of research while they develop the tools of reflective
inquiry and collaborative practice. Students will engage in analysis of current
issues and challenges to explore and practice research methods as a logical
extension of professional practice. Integral to this process is the examination of both informal and systematic
ways to ask and answer questions. Students will design a research plan for
their own applied research project.
This course presents an in-depth analysis of
the various dynamics facing criminal justice organizations in the
context of professional practice, including, but not limited to,
the theoretical concepts underlying organizational behavior,
management and leadership of human resources, and design and
structural processes. The scope includes fiscal accountability;
personnel deployment; implementation of change; motivation and
retention of personnel; the hiring, assignment, and promotion of
personnel; organizational communication; professional
development; and fundamental legal issues as they pertain to
Criminal Justice Intensive Study Area
Total Program Credits: 55
This course involves the study of specialized
topics in substantive and procedural criminal law with a special
emphasis on employment law, and how these legal issues impact
ethics and leadership in criminal justice organizations. This
course is well suited for command-level personnel in response to
a variety of potential agency and personal liability
This course provides students with a knowledge
base for the practical application of social and psychological
principles to the day-to-day administration of criminal justice
agencies. It presents an overview of the scope and historical
development of organizational psychology, including the virtual
workplace and employee. Topics include psychological testing as
it relates to employment selection; performance appraisal;
training and development; leadership and motivation; job
satisfaction and involvement; organizational structure; safety,
violence, and health; and stress and occupational health
psychology. Future issues in the field are also
CJ 503 or permission of the Dean
This course will address critical issues
affecting the major tenets of the criminal justice profession,
including, but not limited to, homeland security, training and
education, ethics and morality in professional practice, and
community-based law enforcement and corrections programs. Other
current trends and any other critical issue facing the fields of
policing, private security, and corrections are addressed as
This course involves the study of recent
legislation and case law, both state and federal, that impact
criminal justice professionals and the administration of criminal
justice in the context of professional practice. The topics will
depend upon current legal developments, but will include such
areas as law enforcement, criminal procedure, civil and criminal
liability, civil rights, employment law, substance abuse,
corrections, and judicial review of administrative
Students will study the concepts and principles of management practices regarding the operation and delivery of public sector fire and emergency services. Topics explored include: organizing and logistics for response, crisis management and planning, risk assessment, agency coordination, and financial administration.
Fire Science and Emergency Services Intensive Study Area
Total Program Credits: 55
The course examines the concepts of risk-based planning and risk management. The assessment and management of vulnerability and risk associated with terrorist and other disaster events are examined. Topics explored include: objectives of and methods for vulnerability and risk assessment for natural disasters, technological hazards, and terrorist threats; concepts of risk perception, risk communication, and risk mitigation; and the requirements and methods of critical infrastructure protection from terrorism, technological disasters, and natural disasters. Students will examine the question and make decisions regarding, "Who or what should be protected and how?"
HM 500, HM 501, or enrollment in the Master of Science in Fire and Emergency Services program
This course examines comprehensive strategic planning for crisis and emergency management. The theory and value of strategic planning are explained and students learn how to develop a comprehensive strategic plan.
HM 500 or enrollment in the Master of Science in Fire and Emergency Services program
In this course, students will learn how to evaluate the models and principles of program evaluation including the analysis of data collection techniques and research principles to conduct a needs analysis. Tools used in program evaluation, including the logic model and
the results-based accountability model, will
be covered to teach students how to define objectives, benchmarks, and indicators of a program evaluation plan. Additionally, students will develop a program
evaluation plan and learn how to analyze the strengths of a plan, as well as the political and ethical implications, and will develop
the ability to interpret data and make program recommendations and
action steps based on an evaluation plan.
The course focuses
on the analysis of public policy and approaches to problem solving. Students
will study the quantitative and qualitative methods of policy analysis that
help public policy and program analysts systematically value decisions and
inform the decision-making process. Students will also examine current policy issues
from the perspectives of local, state, and federal governments.
This course introduces the basic theories and principles of crisis intervention. The emphasis in this course is on identifying and demonstrating appropriate and differential techniques for intervening in various types of disaster and emergency management crisis situations. This course will review empirically validated approaches to crisis intervention. The course will explore the role of law enforcement in crisis situations as well as civilian and public safety personnel behavior under emergency and disaster crisis situations. In addition, assessment and diagnosis of psychological issues commonly found in crisis situations will be examined.
This course will explore hazard mitigation and its role in disaster management. In addition, students will study the planning process, program development, and training methods for responses to man-made and natural emergencies/disasters. Topics include government and private sector programs, new approaches, and mitigation of issues/events.
HM 500, HM 510, or enrollment in the Master of Science in Fire and Emergency Services program
This course examines the fundamental legal concepts regarding administrative law and the administrative process, and how administrative agencies exercise policy and actions. Students will examine the intergovernmental relations and the political and practical constraints that influence administrative policy.
General MPA Intensive Study Area
Total Program Credits: 55
Students will study the fundamental concepts
and practices of budgeting and financial management. The budget
process and preparation, cost analysis, and budget reform will be
covered in detail. Crisis management and balancing the budget are
Students will explore the interaction of
political and economic forces that impact public administrators
in governmental and nonprofit sectors. The course will cover
fundamental concepts such as marginal analysis, optimization and
suboptimization, and ceteris paribus reasoning. Students will use
economic reasoning to better explain this interaction between
political entities and economic forces including governments'
behavioral effects on markets, the role of competition in the
provision of public goods, resource allocation, and market
failure and government failure.
This course will explore the organization of state governments, the function of each primary area, and how they interact. Students will examine functional and dysfunctional government structures and analyze what works and why. In addition, they will examine innovative practices in large bureaucratic structures and best practices and the use of technology tools to improve functioning.
Governmental Management Intensive Study Area
Total Program Credits: 55
This course examines American legislative institutions at the local, state, and federal levels and the processes that are used to enact new legislation. Legislative bodies pass, on an annual basis, laws that regulate or affect all of our lives. This course will familiarize students with legislative materials. Cases will be used to explore the judicial role in the legislative process.
In this course, students will engage in the hands-on process of conceptualizing and developing a ruling from an administrative agency. The course will begin with an intensive study of the executive branch of government at the state level and the role of administrative agencies. The instructor and students will work together as if both were actually in roles in a state administrative agency. They will develop a policy issue, review it in light of the goals of the governor's agenda, the relationship to the legislature, and the existing state law, and at the end of the course produce an administrative ruling with supporting memoranda.
The health care industry is one of the nation's fastest-growing and largest industries. Health care executives, managers, and professionals must possess basic financial competence to govern effectively. This course will introduce students to the foundations of financial literacy to enable them to fulfill their roles.
Health Care Management Intensive Study Area
Total Program Credits: 55
In this course, students will learn about the role of the federal government and the relationship between the federal and state governments in the delivery of health care services. Students will engage in an intensive study of federal statutes, such as Medicare, Medicaid, Stark, and HIPAA, and through that process will gain an understanding of the shared responsibilities in delivering health care. The instructor and students will select a health delivery issue and work through the legal, political, and health care issues involved in resolving that issue.
this course, students will study the history of the delivery of health care by
physicians and health care institutions and the development of licensing and
regulation of physicians and other health care professionals and health care
facilities and institutions. Students will also study the relationships between
physicians and health care facilities and institutions. Finally, students will
study peer-review committees and organizations and medical malpractice
This course examines important and current
health care policies facing health care administration in the
United States. Students will identify the strategic questions
facing delivery and financing of health services including
policy, funding, management, and delivery.
As a final step in the Master of Public Administration, students may choose the nonthesis option and successfully complete a comprehensive exam. This comprehensive exam incorporates the program outcomes of the program. This exam is designed to carefully assess a student’s overall learning in the program. Successful completion of the exam allows both student and faculty to measure and acknowledge a successful learning experience for the student.
General Master of Public Administration Intensive Study Area
Total Program Credits: 55
The 25% tuition reduction applies only to international students living outside of the United States. This discount does not apply to military students. Please check with your advisor to see if you are eligible.
Some programs have additional associated fees that are not included in the price of tuition. Click here or check with an Admissions Advisor for more information.
Learn More about Kaplan University Tuition and Fees
Kaplan University Learning Center students will only complete a portion of this program on site. You will need to complete at least 50% of the program requirements online, or through transfer credit awarded via prior learning assessment. If you have any questions about these requirements, please speak with an admissions advisor.
Learn more about grants and Kaplan University Scholarships and that may help reduce the cost of your education.
Kaplan University tuition reductions (including active-duty, spouse, and veterans military tuition rates; scholarships; grants; vouchers; and alumni and alliance reductions) cannot be combined.
Kaplan University has significantly reduced many of our tuition rates and fees for active-duty servicemembers, their spouses, and veterans. Click here for more information.
* Kaplan University cannot guarantee employment or career advancement.